5 of 5 Permanent Social Skills Jobs in Hitchin

the lifecycle of contracts, services, and technologies, ensuring that they are sufficiently pre-empted and planned for, reducing surprises and poor customer experience Excellent Communication skills- ensuring the customers are communicated with especially during major incidents, and re-assured throughout Risk Management - Capture, track and manage risks in a … and auditable way Qualifications Associate's degree or equivalent experience 3+ years' of experience either in technical support or management Excellent written and verbal communication skills More ❯

the lifecycle of contracts, services, and technologies, ensuring that they are sufficiently pre-empted and planned for, reducing surprises and poor customer experience Excellent Communication skills- ensuring the customers are communicated with especially during major incidents, and re-assured throughout Risk Management - Capture, track and manage risks in a … and auditable way Qualifications Associate's degree or equivalent experience 3+ years' of experience either in technical support or management Excellent written and verbal communication skills More ❯

staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND-LET More ❯

with customers, as required. What are we looking for? Previous experience in a similar role, ideally within a high volume, multi-entity environment. Excellent communication skills (both written and verbal), building stakeholder confidence through regular and clear dialogue. Good systems experience - working with ConnectWise/aBillity advantageous, but not … because it’s the right thing to do, but because it makes us stronger. 25 days annual leave + bank holidays Active workplace committees (Social/Wellness) Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home More ❯

regular checks to ensure the smooth functioning of such systems. You will also be responsible for improving current services and deploying new technologies. Key Skills: 2 years experience as an IT Support Engineer or similar role, preferably within an internal environment. Strong knowledge of Windows operating systems. Experience with … as Microsoft 365 and Azure. Excellent troubleshooting skills and attention to detail. Ability to manage multiple support requests and prioritise tasks effectively. Strong communication and customer service skills. If you have the above and want to be considered for this opportunity, apply here now More ❯