1 of 1 Permanent ISO/IEC 27001 Jobs in Horsham

A TELECOMS TECHNICAL ROLE, NOT AN IT SUPPORT ROLE Who are Global 4? We're not your average Telecom company. With an impressive 5-star Trustpilot rating and ISO 9001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing ones who … doing? · Provide 1st line technical knowledge and support to our customers - Be the initial point of contact for customer queries, faults, escalations and service amendments for the team. Escalate / refer and engage 2nd / 3rd line engineering support for more complicated faults, ensuring our customers receive exceptional service · Ensure all customer communications are clear and concise, frequently … customers · Flexible to the needs of the business · Proactive team player, with experience in a fast-paced environment · Strong understanding of configuration of routers. · Strong personal interest in IT / Telecoms More ❯