Service Desk Engineer (2nd-3rd Line)
- Hiring Organisation
- YourRecruit
- Location
- Horsham, West Sussex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
supportive and forward-thinking team. Key Responsibilities Manage service desk escalations, providing advanced remote and on-site technical support. Troubleshoot complex issues across Microsoft 365, Azure, and Windows Server environments. Configure and maintain network devices (firewalls, switches, VPNs, etc.). Oversee and manage backup systems, system monitoring, and maintenance … Looking For Proven experience in a 2nd–3rd Line or senior technical support role (preferably within an MSP environment). Strong technical skills in: Microsoft 365, Azure AD, and Intune administration. Windows Server 2016–2022, Hyper-V, and Active Directory. Networking – VLANs, DNS, DHCP, routers, and firewalls. ...