2 of 2 Permanent Process Improvement Jobs in Horsham

Customer Services Administrator

Hiring Organisation
Principal I Ltd
Location
Horsham, West Sussex, South East, United Kingdom
Employment Type
Permanent
trends and escalate issues early Oversee consumables and supplies, including forecasting and supplier coordination Support digital ordering and automation system development Identify and drive process improvements Handle customer calls professionally and resolve queries quickly Work closely with internal teams and external suppliers About You 2+ years in service administration ...

Software Business Analyst

Hiring Organisation
Principal I Ltd
Location
Horsham, West Sussex, South East, United Kingdom
Employment Type
Permanent
Salary
£45,000
validate business requirements Translate needs into user stories, functional specs, and acceptance criteria Facilitate workshops with internal SMEs and manage expectations across teams Identify process improvements and automation opportunities Support backlog creation, prioritisation, and UAT Advise on system architecture, integrations, and data flows Work with external dev teams … ensure delivery aligns with requirements Produce clear documentation: process flows, diagrams, decision logs Technical Skills Strong understanding of software delivery (Agile or hybrid) Office 365 user administration Azure Entra/Active Directory familiarity SQL Server basics (queries, data management) Understanding of APIs, integrations, and cloud platforms (Azure/ ...