1 of 1 Permanent Customer Insight Jobs in Hounslow

while ensuring that backlog items contribute to revenue growth, digital adoption, and cost efficiency. Acting as the commercial interface to IT delivery teams, you'll shape features that improve customer experience, unlock automation, and enable our growing portfolio of digital-only markets. This is a high-impact, commercially accountable role responsible for translating strategic goals into executable product plans … and accelerate the shift to digital self-service. Your work will directly enable the shift to scalable, automated distribution channels - unlocking new revenue, reducing cost of sale, and elevating customer experience. What you'll do Backlog & Delivery Ownership Own and manage the backlog for and third-party platforms, ensuring that each story has a clear commercial purpose. Partner with … Distribution Product Manager to shape a backlog that supports self-service growth and digital-only market enablement. Prioritise features and fixes based on business impact - revenue generation, cost reduction, customer value or strategic alignment. Collaborate with our IT development teams to ensure delivery timelines align with commercial milestones. Lead sprint planning and backlog grooming sessions, keeping delivery focused and More ❯