2 of 2 Permanent ServiceNow Jobs in Hounslow

service disruption via a workaround or permanent fix Proactively Communicate Incident Status in English to a c-suite level across Sky, Comcast & NBCU (via ServiceNow, Teams, Email, etc.) . This includes direct engagement and briefings of our senior leadership team. Mandatory Participation in our out-of-hours rota providing 24x7 ...

copper, fibre, and patch panelling standards. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLA's). Support governance activities by addressing any non-compliance ...