2nd Line Support Engineer Microsoft 365, Azure, Cloud
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Partnerscale Limited
projects. Youll be working in a fast-paced in-house environment with plenty of variety, from resolving Microsoft 365 tickets to helping with Azure and Intune projects. Networking, Active Directory and Group Policy will also feature regularly, and upcoming projects will give you the chance to get hands-on with Entra ID. The role would suit … to different systems, but it is not essential. Key Tasks Take ownership of 2nd Line escalations and resolve issues efficiently Troubleshoot Microsoft 365, Azure and Intune environments Support Active Directory and Group Policy Provide networking support across DNS, IP, LAN/WAN and switches Install, upgrade and maintain software and hardware Contribute to IT projects including … quality support to internal users Our Ideal Candidate Previous 2nd Line experience, or strong 1st Line ready to step up Solid knowledge of Microsoft 365, Azure, Intune and Active Directory Entra ID experience advantageous but not essential Proactive approach with strong troubleshooting skills Excellent customer service mindset, treating internal teams as customers MSP experience advantageous Apple More ❯
Employment Type: Permanent
Salary: £30,000
Posted: