1 of 1 Permanent Incident Management Jobs in Huddersfield

IT Service Manager - ITIL / ITSM - hybrid - £60K

Hiring Organisation
Oscar Technology
Location
Huddersfield, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £60,000 per annum
wants to lead technology service operations and ensure consistent, reliable performance across systems and platforms? In this role, you'll take ownership of incident management, service governance, and operational excellence, helping to deliver a seamless technology experience across the organisation. What you'll do: Lead incident and problem management, driving effective technical response and resolution. Manage SLAs, service performance dashboards, and continuous improvement initiatives. Oversee cyber security incident response and vulnerability remediation. Coordinate service desk triage and out-of-hours support coverage. Partner with key stakeholders across Product, Engineering, and Compliance to support ...