1 of 1 Permanent Root Cause Analysis Jobs in Hull

Handling, communicating and escalating troubleshooting requests from across the business to ensure technical and process-related issues are triaged and resolved. • Produce Agent Performance Analysis on an ad-hoc basis, Identifying and communicating areas of improvement and success. • Filter, change and move existing records, making changes to ensure data … relevant and well placed. • Use data analysis and feedback to shape outbound contact strategies, with a focus on maximising performance. • Build and update sales campaign configurations in the dialler, including list creation and skillset routing logic. About you: • Competency with Excel (Required) to be able to handle, move, clean ...