Incident Management Engineer
Hull, East Yorkshire, UK
Hybrid / WFH Options
Hybrid / WFH Options
Experis
and communications support operation for both external and internal users. You will be required to support a variety of Microsoft technology offerings that form the Office 365 offering including SharePoint, Exchange and Lync. You will form part of a global 24x7 operation and will be required to coordinate and effectively communicate on high severity incidents in the Office … space. Working with multiple teams you will need to deliver timely and accurate communications to internal stakeholders and to external users. Key Responsibilities: Troubleshoot escalated issues for Exchange, SharePoint, Lync and other service problems Drive calls during service outage situations for our customers Develop communication plans with partners to minimise impact during system maintenance Display excellent analytical and organization More ❯
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