1 of 1 Permanent Customer Retention Jobs in Humberside

Account Manager

Hiring Organisation
Reality Solutions Ltd
Location
Hull, North Humberside, North East, United Kingdom
Employment Type
Permanent
Salary
£35,000
increase account value and enhance customer outcomes. Success in this role will be measured against key commercial and service-driven KPIs, including: Client Retention Rate Account Growth Net Revenue Retention Customer Satisfaction Score (CSAT) Customer Lifetime Value (CLV) Key Responsibilities: Client Relationship Management … sales and technical teams to scope solutions Deliver proposals, pricing, and commercial negotiations Drive consistent revenue growth within assigned accounts Retention & Customer Success: Proactively manage renewal cycles to maximise retention Identify at-risk accounts and implement recovery plans Ensure smooth onboarding and ongoing client engagement ...