2 of 2 Permanent ITSM Jobs in Huntingdon

to learn and manage competing priorities. Desirables: Microsoft Fundamentals certifications: * MS-900: Microsoft 365 Fundamentals * AZ-900: Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow) * Knowledge of RMM tools for device monitoring and remote support * ITIL Foundation certification or awareness of ITIL principles * Microsoft Fundamentals certifications: If you are currently More ❯

system tuning. Utilise VIM Analytics to identify processing bottlenecks and performance trends. Support user enablement and knowledge transfer to BAU support teams. Log and manage incidents through the agreed ITSM tool (e.g., ServiceNow), maintaining clear documentation. Core VIM Modules and Technical Scope: OpenText VIM Core – Invoice processing, approvals, and exception workflows Document Processing (DP) Indexing – Indexing invoice metadata and validation … resolution and performance improvement Solid grasp of integration between VIM, SAP FI, and SAP MM modules Strong stakeholder engagement skills, with experience supporting AP and Procurement users Experience using ITSM tools (e.g., ServiceNow) to manage incidents and service requests Utilities or regulated industry experience is desirable All profiles will be reviewed against the required skills and experience. Due to the More ❯