Senior Service Desk Analyst
- Hiring Organisation
- Leidos Innovations UK Limited
- Location
- Huntingdon, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
Service Desk Analysts, through escalations and by sharing experience and knowledge. Advanced Reporting:Develop custom dashboards and scheduled reports usingAnalytics Plusto track KPIs like SLA compliance and ticket trends. Develop and suggest CSI to the Incident Manager. Technical Requirements ManageEngine Mastery:Deep administrative experience withServiceDesk Plus(Cloud or On-Premise ...