Service Architect
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Leidos Innovations UK Limited
Stakeholder Collaboration: Work closely with: Engineering: to ensure supportability and operational readiness of developed solutions. Solution Architects & Security: to influence technical design from a service operations perspective. Programme Manager & Scrum Master: to align service readiness with delivery milestones. Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and … ITIL framework (minimum ITIL v3/v4 Foundation; Intermediate or Expert level desirable). Demonstrable experience in: Designing and implementing service models within large programmes. Agile delivery methods, particularly Scrum, including active participation in ceremonies and backlog refinement. Creating Service Design Packages and contributing to Operational Acceptance Criteria. Coordinating early life support and transitioning services into BAU support environments. Excellent More ❯
Employment Type: Permanent
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