huntingdonshire, east anglia, united kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service transition process within an
agile delivery environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. You will act as … to the service acceptance criteria for go-live readiness.. KEY RESPONSIBILITIES The Service Architect will be responsible for: Service Transition Ownership: Lead the service transition planning and execution across
agile delivery teams, ensuring new or changed services are effectively and smoothly handed over to live operations. Service Design: Produce detailed, fit-for-purpose Service Designs, including support task analysis … working knowledge of the ITIL framework (minimum ITIL v3/v4 Foundation; Intermediate or Expert level desirable). Demonstrable experience in: Designing and implementing service models within large programmes.
Agile delivery methods, particularly Scrum, including active participation in ceremonies and backlog refinement. Creating Service Design Packages and contributing to Operational Acceptance Criteria. Coordinating early life support and transitioning services
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