1st Line IT Support Technician - Ilkley, West Yorkshire
- Hiring Organisation
- Burgoyne Management Limited
- Location
- Ilkley, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £24,000
support queries and adhere to all service management principles. Assist users with the setup and configuration of PC hardware and software. Provide support for Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint and bespoke software applications. Monitor and maintain managed devices. Follow up with users to ensure issues … resolved satisfactorily. Provide additional support to the IT Manager and Partners as required. Requirements: Strong knowledge of Microsoft Windows operating systems and Microsoft 365. Basic understanding of PC hardware setup and configuration. Excellent communication skills, both verbal and written. Strong problem-solving skills and the ability to work ...