Senior Customer Success Executive
ilkley, yorkshire and the humber, united kingdom
SmartSearch
ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work. HOW WILL YOU MAKE A DIFFERENCE? The Senior Customer Success Executive is crucial in enhancing customer satisfaction, retention, and revenue growth within their assigned industry vertical. This role involves meeting individual upsell targets … from our products and services. A deep understanding of customers' business needs and compliance requirements, particularly regarding Anti-Money Laundering regulations, is essential. The Senior Customer Success Executive must proactively identify value-adding opportunities, address client concerns, and provide tailored solutions that align with clients' strategic goals. Regular communication, both More ❯
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