2 of 2 Permanent TCP/IP Jobs in Ilkley

2nd Line Support Engineer

Location
Ilkley, England, United Kingdom
resolve more complex issues and liaise service outages as necessary. Assist in the configuration and troubleshooting of networking equipment (routers, and firewalls), IP address management, and VPN setups. Maintain clear and professional communication with customers regarding escalated issues, providing regular updates, and managing expectations on resolution timescales. Document … support. Annual performance review. A friendly, welcoming and supportive culture. Development opportunities. Working Environment We offer hybrid working to promote a healthy work / life balance, working remotely and attending our Ilkley office 3 days per week. Therefore you will need to be within a reasonable commute ...

Hybrid First-Line Tech Support Engineer

Location
Ilkley, England, United Kingdom
support. Annual performance review. A friendly, welcoming and supportive culture. Development opportunities. Working Environment We offer hybrid working to promote a healthy work / life balance, working remotely and attending our Ilkley office 3 days per week. Therefore you will need to be within a reasonable commute … preferably within an ISP or telecommunications environment. Relevant certifications (eg. CompTIA A+, Network+, Cisco CCNA) are a plus. Familiarity with networking concepts, including TCP / IP, DNS, DHCP and VPN. Strong understanding of internet services, networking hardware, and common operating systems. Salary ...