4 of 4 Permanent Customer Experience Jobs in Ipswich

Belfast, Bristol, Birmingham, or Ipswich offices (flexible 2 days remote wherever).About the roleAt BT, data is at the heart of how we improve customer experiences and build smarter networks.We're looking for a TV Enablement Data Product Owner to join our Networks Data & AI team, supporting the delivery … data products that power some of BT's most important customer services. Working alongside data engineers, architects, scientists and business stakeholders, you'll help turn complex business challenges into clear, deliverable outcomes.This role sits within our Networks Data & AI function and supports the delivery of data solutions across customer ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … operations teams for batch jobs and system upgrades. Participate in on-call support and incident management as required. Required Skills & Qualifications Strong hands-on experience as an Application DBA. Good knowledge of CA IDMS/IDMS DB/DC in mainframe environments. Experience with COBOL, JCL, CICS ...

role in the operational management of BT International’s global core platforms, ensuring they are reliable, secure, scalable, and deliver an exceptional customer experience. Working within our 2nd Line Operations team, you will support critical services across our international network and digital platforms, driving operational excellence, rapid incident resolution … doingSupport the 24x7 operation of BT International's core network and platform services, ensuring high availability and performance.Proactively monitor services, identify risks, and prevent customer-impacting incidents.Lead technical service restoration activities during major incidents and act as an escalation point for complex operational issues.Deliver against operational KPIs, SLAs, OLAs ...

engineering teams to solve problems and identify trends and opportunities.• Delivers and supports field engineering change initiatives and transformation activities that contribute to heightened customer experience.• Brings to light new field challenges based on field research.Essential Skills/ExperienceStrong communication skills -Regularly presents to peers and managers about their … collaborationDesirable Skills/ExperienceExperience in data centres and exchanges: nice to haveExperience in civil engineering or physical infrastructure space: nice to haveHeavy cable environments experience: nice to haveSelf-starting and willing to learnAbility to translate technical problems into layman's termsOur PackageTailored benefits make a real difference. That ...