7 of 7 Permanent Customer Experience Jobs in Ipswich

AI Engineer

Hiring Organisation
Akixi
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

Account Manager - SaaS

Hiring Organisation
Parkside Recruitment
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
Manager - SaaS to join their team. This is a remote role with a basic salary between £35K - £40K plus commission up to £30Kpa Responsibilities: Customer Relationship Management Act as the main point of contact for existing customers. Build strong relationships to understand customer needs, challenges, and goals. Conduct … Autodesk software and other solutions effectively. Organize training sessions, webinars, and workshops to enhance user adoption. Provide guidance on best practices and workflow optimization. Customer Advocacy & Feedback Encourage satisfied customers to provide testimonials, case studies, or referrals. Together with the customer, define a success plan with clear goals ...

New Business Account Executive - German Market (UK)

Hiring Organisation
Revolut
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration ...

3rd Line IT Engineer

Hiring Organisation
Agilis Search
Location
Ipswich, Suffolk, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £38,000 per annum
Engineer in this forward thinking organisation, you will be passionate about technology development and have a hunger to solve problems while delivering an elite customer experience to an expanding user base. You will have an inquisitive mind and a pragmatic attitude towards work. What you will do Handle … security Assist with IT projects such as upgrades and migrations Document solutions and share knowledge with the team What they are looking for Experience working as a 3rd Line or Senior IT Engineer Strong knowledge of Windows Server, Active Directory, and Microsoft 365 Good understanding of networking and security ...

CX Sales Director | UK -IT Sales

Hiring Organisation
IGT Solutions
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain Primary Job Responsibility: Primarily drives new customer acquisition through existing knowledge, experience, and industry network Drives large multi-year deals Drives the entire sales process; leads and assigns team responsibilities … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

Enterprise Architect

Hiring Organisation
CitNOW Group
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role CitNOW Group has rapidly expanded through multiple acquisitions, creating an exciting ...

Sales Executive - US Market

Hiring Organisation
Triple
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
events and client meetings. About Triple Triple is a high-growth fintech disrupting the payment data enrichment landscape, leveraging technology to enhance customer experiences. Our unique ecosystem offers solutions like transaction brand enrichment, logo provisioning, geolocalisation, data categorization, subscription analysis, and carbon footprint measurement. Triple also develops reliable … financial institutions Travel for events and conferences Executing strategic sales plans with precision Identifying and evaluating potential opportunities with a keen eye for customer needs Navigating cross-functional teams to ensure seamless implementations and successful partnerships Exceeding Sales team KPIs and contributing to the company's overall growth trajectory ...