4 of 4 Permanent Customer Experience Jobs in Ipswich

performance workloads for both internal teams and external customers. Your work will directly underpin services that matter—supporting critical national infrastructure and revenue-generating customer platforms—making a tangible impact on reliability, availability, and the speed at which new services can be delivered. From day one, you’ll influence … platform stability, drive service excellence, and enable seamless onboarding of customer workloads in a high-stakes, high-impact environment. This job role can be based in Ipswich, London, Cheltenham or Manchester. Due to security requirements, this role requires you to be located on site during your working hours. ...

operational efficiency. Your expertise will help reduce risk, speed up delivery, and create a future‐ready platform that can scale with evolving business and customer demands. This job role is based in Ipswich. Due to security requirements, this role requires you to be located on site during your working … with engineers, architects, and operations teams to deliver seamless, end-to-end services Enhancing platform security, resilience, and performance at scale Essential Skills/Experience Continuous Improvement/Continuous Development/Automation Troubleshooting Infrastructure Architecture/Design Growth Mindset IT Security Desirable Skills/Experience Essential experience ...

Description CPE (Customer Premises Equipment)Technical Investigation Engineer - Home Hub/Broadband My client a global telecoms provider is currently seeking a highly skilled CPE Technical Investigation Engineer to join their Home Hub In-Life team. This role is focused on the rapid investigation, replication, and diagnosis of complex … customer and operational issues affecting my client's Home Hubs and associated CPE devices. The successful candidate will take ownership of challenging technical issues from initial escalation through to root cause identification, acting as the bridge between In-Life Operations and the firmware development teams. You will be responsible ...

engineering teams to solve problems and identify trends and opportunities. Delivers and supports field engineering change initiatives and transformation activities that contribute to heightened customer experience. Brings to light new field challenges based on field research. Essential Skills/Experience Strong communication skills -Regularly presents to peers … about their research and area of technical expertise. Engineering background in mechanical or civil engineering Stakeholder management and cross-functional collaboration Desirable Skills/Experience Experience in data centres and exchanges: nice to have Experience in civil engineering or physical infrastructure space: nice to have Heavy cable ...