IT Support Team Manager Suffolk We are currently recruiting on behalf of our client for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership … and technical expertise to the role, ensuring the team provides timely, effective, and professional IT support to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery … all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT support are essential. Key Responsibilities: Lead and mentor the IT support team, ensuring the daily operations and escalations are handled effectively and efficiently. Take ownership of internal IT projects More ❯
IT Support Manager/IT Support Team Manager - hands on and people management Ipswich £50,000 - £53,000 plus up to 10% bonus (c£58k OTE), 7% - 15% pension, Life, IP, Healthcare and more We all want to work for that business that will look after us and our career, take social responsibility seriously, give back … and really value their employees. There are many that say it but this one walks-the-walk. Last year they paid the full 10% bonus and added an extra £1k to everyone as an extra thanks. The package is always being looked at and improved. They support a variety of charities, both locally and nationally, have a yearly family … development. oh, and with a team over 250, they only lost three people last year. Build something Grow something Enhance something We're looking for a strong, hands-on IT Support Team Manager to take the reins of a team of three, bring all IT in-house and away from MSP use and get stuck into some More ❯
the role. Are you a charismatic leader with a passion for IT We're looking for a dynamic IT Support Manager to join a growing team and take charge of delivering top-notch support to an enthusiastic, fast-paced business. In this exciting role, you'll be leading day-to-day IT support operations, managing escalations … and driving internal IT projects that directly impact business success. You'll work closely with a talented team, continuously improve processes, and make sure systems run like clockwork. It's a perfect opportunity for someone who loves solving technical problems while keeping a smile on their face and creating a great team culture! why you should apply. What … for. Leadership: You'll need to be someone who can engage and motivate your team with a positive and proactive approach, making sure no one's left behind when it comes to technical solutions. A natural leader, you're great at communicating with all levels of the business and bringing out the best in your team. Technical skills: You More ❯
the role. Are you a charismatic leader with a passion for IT? We're looking for a dynamic IT Support Manager to join a growing team and take charge of delivering top-notch support to an enthusiastic, fast-paced business. In this exciting role, you’ll be leading day-to-day IT support operations, managing escalations … and driving internal IT projects that directly impact business success. You’ll work closely with a talented team, continuously improve processes, and make sure systems run like clockwork. It’s a perfect opportunity for someone who loves solving technical problems while keeping a smile on their face and creating a great team culture! why you should apply. What … for. Leadership: You’ll need to be someone who can engage and motivate your team with a positive and proactive approach, making sure no one’s left behind when it comes to technical solutions. A natural leader, you’re great at communicating with all levels of the business and bringing out the best in your team. Technical skills: You More ❯
