2 of 2 Permanent Microsoft 365 Jobs in Ipswich

across Suffolk. Your responsibilities will include: Providing 1st and 2nd line technical support via helpdesk and on-site visits Troubleshooting Windows desktop environments and Microsoft 365 Resolving basic networking issues Assisting with IT projects, upgrades and deployments Supporting hardware and software installations Developing your knowledge of servers … hours support when required About You The ideal candidate will have: 2+ years' experience in an IT support role Good knowledge of Windows and Microsoft 365 Understanding of basic networking Strong troubleshooting and problem-solving skills Good communication and customer service skills A proactive attitude and willingness ...

line IT support to customers via telephone, email, remote access and on-site. Diagnose and resolve issues across desktops, laptops, servers, Microsoft 365, printers and peripherals. Install, configure and maintain hardware, software and network equipment, including routers, switches and Wi-Fi. Assist with user accounts, permissions, backups … support/helpdesk or technical support role, ideally within an MSP or customer-focused IT environment. Good working knowledge of Windows, Microsoft 365, hardware, software and networking. Practical experience troubleshooting desktops, laptops, servers, printers and network connectivity. Understanding of TCP/IP, routers, switches ...