Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Reed Technology
IT strategy and continuous improvement initiatives across the business. Key Skills & Experience Proven experience managing and leading an IT support team - management experience is essential. Strong technical knowledge of Microsoft365, Azure Active Directory, and Windows Server environments. Hands-on experience with Microsoft Endpoint Manager, Windows desktop support, and network administration. Understanding of cyber security standards … processes. Ability to balance hands-on technical support with leadership responsibilities. A proactive, engaging, and positive approach with a genuine enthusiasm for technology and team development. Desirable Awareness of Microsoft Power Apps and cloud-based solutions. Experience working with Managed Service Providers (MSPs). Previous involvement in technical infrastructure projects. This is an excellent opportunity for a confident and More ❯
service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving … skills Ability to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus Why Join Us? Competitive salary (£24,000 - £28,000 DOE) Exposure to a wide range of clients and technologies Clear career progression within a growing MSP environment Ongoing training and professional development Friendly, collaborative on-site team culture More ❯
service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving … skills Ability to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus Why Join Us? Competitive salary (£24,000 - £28,000 DOE) Exposure to a wide range of clients and technologies Clear career progression within a growing MSP environment Ongoing training and professional development Friendly, collaborative on-site team culture More ❯
customer experience, ensuring end-users feel supported and informed. Skills & Experience Previous experience in a 1st Line IT Support or Service Desk role. Confident troubleshooting issues with Windows OS, Microsoft365, and basic networking. Strong communication skills with a customer-first approach. Ability to prioritise tasks and manage multiple issues simultaneously. Full, clean UK driving licence is More ❯
staff Good understanding of data privacy (GDPR) governance and risk management activities and how this influences IT and business operations Excellent understanding of the Microsoft eco-system, particularly M365, D365 F&O, Power Suite & Fabric Proven experience with Data & Business Intelligence within an ERP focussed environment If you are interested in the position please submit an application and a More ❯