Technical Support Engineer
- Hiring Organisation
- Nextech
- Location
- Ipswich, Suffolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £35,000 per annum
remote technical support to end users Manage and maintain Microsoft 365 tenants, including Exchange, SharePoint, Azure AD, and Endpoint Manager Install and configure Windows 11 devices and mobile devices Diagnose and resolve issues including mail flow, security, and client configuration Accurately document faults, fixes, and technical procedures Ensure … through to resolution Essential Skills & Experience Strong knowledge of Microsoft 365 and Office applications (Outlook, Teams, OneDrive, Word, Excel) Experience installing and configuring Windows operating systems and software Working knowledge of diagnostic tools such as Event Viewer and Command Prompt Excellent communication skills with a proactive, customer-focused