2 of 2 Permanent Microsoft 365 Jobs in the Isle of Man

and providing excellent customer service and support for our end users. Logging support and request calls and dealing with them appropriately. You should be experienced with Windows 11, Office 365, have LAN/WAN network experience but primarily, must be exceptionally customer focused. Professional qualifications: Microsoft, Cisco, VMware, CompTIA, will also be considered favourably as will a … role beneficial, but not essential. Educated to degree standard in a computer related degree or equivalent experience favourable. Certifications in MS Operating Systems, A+ Certification, Network+ and MS Office 365 applications desirable. Experience in a hands-on application support role beneficial, providing services to agreed SLA's and OLA's Experienced in managing multiple issues, stakeholders and priorities … a must Knowledge of supporting & administering: Cloud based (Azure) and on-prem Microsoft environments Productivity suites (Office 365, Teams, OneDrive, SharePoint Online, Exchange Admin etc - Microsoft Flow beneficial), Mobile technologies (iOS, Android, Intune/MDM/MAM) Windows 10/11 Active Directory inc Group Policy Management Windows Server knowledge (2016 and above) Good understanding of More ❯

with the team to ensure service reliability and performance. Qualifications Microsoft 365, All Windows Platforms (incl. Windows Virtual Desktop, Virtual Desktop Infrastructure), Intune/SCCM, Office 365, Enterprise Mobility + Security (EMS), SharePoint, Teams. Experience in supporting Mimecast products/services, ideally backed up with Mimecast Warrior and Gladiator qualifications (or equivalent with another product More ❯