Senior Customer Success Manager
- Hiring Organisation
- Orchard Recruitment Ltd
- Location
- Douglas, Isle of Man, United Kingdom
- Employment Type
- Permanent
- Salary
- £65000 - £75000/annum Plus benefits package
health metrics, trends, and insights to drive proactive engagement and reduce risk Drive continuous improvement across the customer lifecycle, ensuring consistent and high quality service delivery Account Management & Relationship Growth Manage strategic customer accounts, ensuring high satisfaction and long term partnership value Develop account plans, monitor health metrics … Leadership Serve as the primary liaison to internal and external stakeholders on commercial initiatives Lead multi-stakeholder programmes, ensuring cross-functional alignment, comms, and delivery Drive cross-functional collaboration to support strategic goals Industry Representation & Thought Leadership Represent the company at key industry events, conferences, and client meetings Build ...