1 of 1 Permanent Customer Service Jobs in Kendal

Responsibilities: Provide remote and on-site IT support across multiple sites. Resolve issues relating to hardware, software, Microsoft 365, Active Directory and networking. Manage service desk tickets and maintain SLA targets. Install, configure and support IT systems, devices and user accounts. Assist with infrastructure upgrades, deployments and IT projects. … Maintain accurate documentation and follow security best practices. Deliver high-quality customer service and build strong user relationships. Key Requirements: Experience in IT support or service desk environments. Strong knowledge of Windows desktop environments and Microsoft 365. Experience with Active Directory user and group management. Strong troubleshooting ...