issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and ActiveDirectory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate … 1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of ActiveDirectory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn … of cybersecurity fundamentals, MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows 10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of ActiveDirectory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical More ❯
VMware (ESXi \ vCenter \ vSAN) Microsoft Exchange (2016/2019 Hybrid) , Office 365 Worked with Dell Servers & Blade hardware (Dell OME \ iDRAC) NetApp SAN storage or similar Backup Management ActiveDirectory (Group Policy, DNS, DHCP, Hardening) \ Azure Entra AD Windows/SQL clustering with exposure to Always On configuration Strong documentation and communication skills Understanding of ITIL More ❯
team leadership or mentoring responsibilities * Strong technical knowledge of Windows 10/11, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Intune * Experience managing user accounts and access via ActiveDirectory, Azure AD, and Okta * Solid understanding of networking fundamentals - TCP/IP, DNS, DHCP, VPNs, and firewalls * Proven track record of managing SLAs, prioritising workloads, and … your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, Service Desk, Team Leader, Windows 10/11, Microsoft 365, Intune, ActiveDirectory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯
Ashford, Kent, United Kingdom Hybrid/Remote Options
Constant Recruitment Ltd
matters most to us is your ability to work in a fast-paced, customer-focused setting. You will encounter a variety of technologies, including: Microsoft 365 SharePoint Intune ActiveDirectory Networking This role will allow you to continuously expand your skill set. What We Are Looking For: Excellent technical and communication skills Strong customer service skills … service provider or corporate environment) Proven abilities in IT support and installation Working knowledge of: Microsoft Desktop & Office Systems Microsoft 365 and SharePoint troubleshooting Intune and endpoint management ActiveDirectory Security and Administration TCP/IP, DNS, DHCP Hardware support and more! They value your professional growth and provide extensive training opportunities. Their engineers are currently More ❯
have partnered with a fantastic company as they are looking to hire a talented IT Support Analyst to join their team. You will be tasked with, Key Responsibilities: ActiveDirectory Management : Provide user account management, group policy administration, and support for ActiveDirectory-related issues. Microsoft 365 Entra : Support and troubleshoot MicrosoftMore ❯
most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 7–11), MS Server (2012–2019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls – WatchGuard preferred), DHCP, DNS ActiveDirectory, Antivirus, Printers MS Office (2010/365) What’s in it for you? This company looks after their team and genuinely values their people. Here’s More ❯
Key Skills & Experience: Strong background in Microsoft 365 administration (Exchange Online, SharePoint, Teams). Hands-on experience with Microsoft Azure, Microsoft Intune/Endpoint Manager. Good understanding of ActiveDirectory, Group Policy, DNS, DHCP, networking fundamentals. Experience within an MSP environment or multi-customer support (preferred). Familiarity with ITIL principles, ITSM tools, and change control More ❯
Skills & Qualifications Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, ActiveDirectory, and Microsoft 365 administration. Experience with remote monitoring and management (RMM) tools. Excellent problem-solving and communication skills. Ability to manage multiple client requests in a More ❯
working to SLAs, KPIs, and driving service improvements. Certifications such as Microsoft, Cisco, or ITIL would be beneficial, but not essential. Technical Toolkit Microsoft: Windows OS, Office 365, ActiveDirectory, Server OS, VMware/Hyper-V. Networking & Security: TCP/IP, DNS, DHCP, VPNs, routers, switches, firewalls (WatchGuard ideal). Cloud & Cybersecurity: backup, antivirus, email security More ❯
working to SLAs, KPIs, and driving service improvements. Certifications such as Microsoft, Cisco, or ITIL would be beneficial, but not essential. Technical Toolkit Microsoft: Windows OS, Office 365, ActiveDirectory, Server OS, VMware/Hyper-V. Networking & Security: TCP/IP, DNS, DHCP, VPNs, routers, switches, firewalls (WatchGuard ideal). Cloud & Cybersecurity: backup, antivirus, email security More ❯
able to translate technical issues clearly for non-technical users. Essential Skills and Experience Microsoft Windows Server (2016–2022), roles and services Office 365 deployment, migration, and administration ActiveDirectory (Local and Azure), Group Policy management Virtualisation (Hyper-V/VMware) PC deployment tools such as SCCM, MDT, or WDS Networking configuration including VLANs and subnetting More ❯
the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide first-line technical support via phone, email, and ticketing system. Troubleshoot and resolve issues related to Windows 10/11, Microsoft Office, printers, and basic … hardware. Manage user accounts and permissions using Active Directory. Escalate complex incidents to 2nd/3rd line teams where appropriate. Maintain accurate records of all support requests in the ticketing system. Assist in setting up new user accounts, desktops, and mobile devices. Follow ITIL best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in … a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with ActiveDirectory (user management, group policies, password resets, etc.). Familiarity with Office 365 and remote support tools. Excellent communication and customer service skills. Ability to troubleshoot technical issues methodically and patiently. MUST HAVE a More ❯
the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide first-line technical support via phone, email, and ticketing system. Troubleshoot and resolve issues related to Windows 10/11, Microsoft Office, printers, and basic … hardware. Manage user accounts and permissions using Active Directory. Escalate complex incidents to 2nd/3rd line teams where appropriate. Maintain accurate records of all support requests in the ticketing system. Assist in setting up new user accounts, desktops, and mobile devices. Follow ITIL best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in … a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with ActiveDirectory (user management, group policies, password resets, etc.). Familiarity with Office 365 and remote support tools. Excellent communication and customer service skills. Ability to troubleshoot technical issues methodically and patiently. MUST HAVE a More ❯
exceptional service. IT Support Technician - Requirements: First/second-line IT support experience Strong troubleshooting skills across Windows 10/11 and Apple OS Knowledge of Microsoft 365, ActiveDirectory, Adobe Creative Cloud, and basic networking Excellent customer service and communication skills This is a full-time, year-round position with occasional rota-based Saturday cover More ❯
Snodland, Kent, United Kingdom Hybrid/Remote Options
South East Water
experience in an IT support or help desk role. Hands-on experience with hardware troubleshooting and maintenance. Experience with ITSM systems (e.g., Jira Service Management). Experience with ActiveDirectory and user account management. Relevant IT certifications (e.g., CompTIA A+, ITIL Foundation). NVQ Level 3 or higher in IT, Computing, or a related field Experience More ❯
Proven experience as a 1st Line or Service Desk Team Leader , ideally within an MSP or similar environment. Strong technical background across Microsoft infrastructure (Windows OS, Office 365, ActiveDirectory, Server OS). A calm, methodical approach to problem-solving and escalation management. Excellent communication skills and the confidence to engage with clients and colleagues at More ❯
It involves working closely with the team and external suppliers to upgrade and maintain network, server, storage, and cloud platforms.Key Skills and Responsibilities: Extensive experience managing and enhancing MicrosoftActiveDirectory domains in hybrid environments Hands-on expertise with M365/O365 setup, administration, and best practice implementation Proficient in deploying, managing, and maintaining Windows server More ❯
Staplehurst, Tonbridge, Kent, England, United Kingdom
Constant Recruitment Ltd
more complex issues when required. Deliver a proactive, helpful service to users across the organisation. What You Will Need Working knowledge of Microsoft 365, Windows operating systems, and Active Directory. Basic networking experience (DNS, DHCP, TCP/IP, LAN/WAN). Hands-on hardware troubleshooting skills. A friendly, solutions-focused approach to support. Full UK driving licence More ❯
initiative, attention to detail, and judgment Ability to multi-task and participate in flexible schedules/on-call rotations Deep knowledge of enterprise hardware/software, Microsoft Office, ActiveDirectory, JIRA, and network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT Service Management (ITSMv3) certification preferred MicrosoftMore ❯
tech guidance. No two days are the same in this fast-growing company! What You’ll Need: - 2nd & 3rd Line IT Support experience - Proficiency in Microsoft Server, Windows, ActiveDirectory, and Group Policy and Computer Networking experience required - Full UK driving licence and your own car - Bonus: Apple knowledge! Ready for your next tech adventure? Call More ❯
Tunbridge Wells, Kent, Royal Tunbridge Wells, United Kingdom
Atlas Recruitment Group Limited
into the industry. You will be working within a Windows based environment providing 1st and occasional 2nd line support to a wide range of end users and utilising ActiveDirectory, Group Policies, Exchange, O365 and more. Key Requirements: - Be the first point of contact for customers who need to raise a technical issue Answering queries and More ❯
the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and ActiveDirectory click apply for full job details More ❯
IT Manager Join Our Client as IT Manager and drive operational excellence! Are you a hands-on customer focused IT professional; an existing IT Team Leader who is looking for their first step in an IT Manager role or someone More ❯
Windows, Office 365, AD, VMWare (or Hyper-V), Networking, TCP/IP, DHCP, DNS, Firewalls, Routers, Switches, Remote access URGENT new permanent positions for 1-2 2nd Line Support Engineers. Based in West Kent offices full-time. A car driver More ❯
Senior Information Security Analyst Are you passionate about building secure cloud environments and driving proactive security solutions? We’re looking for a highly skilled Information Security Analyst with strong expertise in Azure cloud security, Microsoft Sentinel, and Tenable to join More ❯