9 of 9 Permanent Change Management Jobs in Kent

Head of IT Head of Information Technology/Head of Information Systems – IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; ITIL. Permanent, East Kent/Hybrid (3/2). £95k – £110k +Bonus +Benefits (Negotiable on experience … organisation within the heavy building materials, logistics and construction industry. The Head of IT/Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with business strategy and drive digital transformation initiatives. The successful candidate … compliance, budgets and personnel. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Service More ❯

users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive maintenance Endpoint security management Collaboration with 1st Line Support … Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration … endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration – Including OS installation, driver management, and troubleshooting hardware failures. Fundamental understanding of networking – TCP/IP, DNS, DHCP, VPN, VLANs, and basic firewall configurations. ITIL framework awareness – Understanding of incident, problem, and change More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

Progress and resolve escalation tickets efficiently Provide technical expertise for internal and external project delivery Embed a security-first mindset in daily operations and solution design Deliver patching, vulnerability management, and general preventative maintenance Monitor and troubleshoot infrastructure systems Contribute to IT governance across processes, technology, and information security Support audit and compliance requirements, including PCI-DSS and Sarbanes … Oxley Work within ITIL processes including incident, problem, and change management Stay current with emerging technologies and infrastructure trends Skills & Experience Essential: Strong experience with Windows Server and Desktop environments PowerShell or similar scripting capability Citrix technologies (App Layering, DaaS, VDI, Netscaler Load Balancing) VMware stack (ESXi, vCenter, vSAN) Microsoft Exchange (2016/2019 hybrid) and Office … Directory administration (GPO, DNS, DHCP, hardening) and Azure Entra ID Windows/SQL clustering with exposure to Always On Strong documentation and communication skills Solid understanding of ITIL service management principles Desirable: Veeam backup technologies Hyper-converged infrastructure (e.g., VxRail, NSX, Aria Operations for Networks/Logs) Azure administration (compute, storage, networking, Intune) Linux administration Monitoring tools such as More ❯

accurate and up-to-date documentation for systems, configurations, and process changes. Developing and maintaining reports and dashboards to enable data-driven decision-making. Assisting with user training and change management initiatives to drive successful adoption of new systems and processes. What You Will Need to Apply: The ideal candidate will be a technically proficient Business Systems Analyst … problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in business analysis methodologies and tools. Experience working with ERP, CRM, or other enterprise systems. A solid understanding of project management principles. High attention to detail and the ability to work both independently and collaboratively within a team environment. Relevant qualifications in Business Analysis, IT, or a related discipline would More ❯

reviews, use cases, scenarios, business analysis, task and workflow. Ability to create and deliver clear presentations and to facilitate workshops to gain and agree requirements and solutions. Understanding of change management. Demonstrate experience (both technical and business centric) of application solutions. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us More ❯

Work: 37.5 hours per week Contract Type: Permanent, Full Time Reporting Into: Head of Technology Operations (EMEAA) Key Responsibilities This is a dual-focus role covering both core infrastructure management and end-user support. Infrastructure & Operations Design, deploy, configure, and maintain IT infrastructure, including servers, networks, storage solutions, and cloud environments. Manage virtualized environments (V-center) , ensuring optimal resource … and fix issues related to operating systems ( Windows, Linux, macOS ), applications, and network connectivity. Assist with onboarding new employees (workstation setup, email configuration) and provide initial technical training. Asset Management , including building IT equipment to required standards. Document solutions, create user guides, and maintain a knowledge base to improve future troubleshooting. What You Will Already Have Experience & Education: A …/11, Linux, macOS ) and experience with Active Directory, Group Policy, and LDAP . Technical Skills: Strong troubleshooting skills across hardware, software, networking, and cloud platforms. Experience with endpoint management solutions (SCCM, Intune, etc.) and monitoring tools (e.g., Nagios, Zabbix). Support & Process: Familiarity with ticketing systems (JIRA, ServiceNow, etc.) and knowledge of ITSM/ITIL practices for managing More ❯

across Microsoft 365, Intune, and endpoint environments. Work with ITSM tools to track, escalate, and resolve incidents in line with SLAs. Follow ITIL-aligned processes for incident, problem, and change management. Contribute to knowledge base articles, documentation, and process improvements. Assist in implementing new technologies and supporting project delivery where required. Key Skills & Experience: Strong background in Microsoft … Good understanding of Active Directory, Group Policy, DNS, DHCP, networking fundamentals. Experience within an MSP environment or multi-customer support (preferred). Familiarity with ITIL principles, ITSM tools, and change control processes. Strong troubleshooting and problem-solving skills with a customer-first mindset. Excellent communication skills, both written and verbal. What We Offer: Competitive salary (dependent on experience). More ❯