IT Support Analyst
- Hiring Organisation
- Michael Page
- Location
- Ashford, Kent, United Kingdom
- Employment Type
- Permanent
IT Support Analyst role providing 1st-3rd line support across Microsoft technologies, managing incidents, supporting users, maintaining devices, and assisting with IT projects and improvements. Client Details A well-established organisation with a strong reputation in its sector, investing heavily in technology and digital transformation. They offer … management solutions. Manage user onboarding, offboarding and access requests. Maintain laptops, desktops, mobile devices and peripherals. Escalate and resolve complex technical incidents. Assist with IT infrastructure and system improvement projects. Create and maintain technical documentation and procedures. Ensure service tickets are updated and resolved within SLAs. Profile A successful ...