2 of 2 Permanent ITSM Jobs in Kent

large-scale enterprise environment. This is a fantastic opportunity for a technically strong developer with expertise in application development, reporting, data integration, and ITSM processes. You will be responsible for building CMDB capabilities, automating data collection, creating executive dashboards, and delivering actionable insights that improve service quality, operational efficiency … Google AppSheet Google Apps Script BigQuery Looker Studio Microsoft Power Platform Power BI ServiceNow CMDB Remedy CMDB Python JavaScript ETL and Data Integration tools ITSM & CMDB Knowledge ITIL Foundation or equivalent understanding. Configuration Management processes. Asset Management. Service Mapping. Discovery tools. Data Governance. ServiceNow CMDB experience highly desirable. ...

effectivelyacross technical and non-technical teams. Analytical approach with a focus on service performance and continual improvement. Desirable Requirements ServiceNow certification such as CSA, ITSM, or related qualifications. Knowledge of ITIL or comparable service management frameworks. Experience with ServiceNow modules including ITSM, HRSD, ITOM, or ITAM. Experience supporting managed services ...