1 to 25 of 31 Permanent Microsoft 365 Jobs in Kent

you, escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line … rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive … What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange More ❯

resolving technical issues. Provide 2nd line support for internal IT systems and services. Deliver remote and occasional on-site support to external MSP clients. Manage and resolve incidents across Microsoft 365, Intune, and endpoint environments. Work with ITSM tools to track, escalate, and resolve incidents in line with SLAs. Follow ITIL-aligned processes for incident, problem, and … change management. Contribute to knowledge base articles, documentation, and process improvements. Assist in implementing new technologies and supporting project delivery where required. Key Skills & Experience: Strong background in Microsoft 365 administration (Exchange Online, SharePoint, Teams). Hands-on experience with Microsoft Azure, Microsoft Intune/Endpoint Manager. Good understanding of Active Directory, Group Policy, DNS More ❯

Analyst to join their team. You will be tasked with, Key Responsibilities: Active Directory Management : Provide user account management, group policy administration, and support for Active Directory-related issues. Microsoft 365 Entra : Support and troubleshoot Microsoft 365 Entra setup and integrations, ensuring seamless access and functionality. Laptop Builds & Configurations : Build, configure, and deploy laptops More ❯

across the business. What will you need? * Previous experience in a senior IT support role with team leadership or mentoring responsibilities * Strong technical knowledge of Windows 10/11, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Intune * Experience managing user accounts and access via Active Directory, Azure AD, and Okta * Solid understanding of networking fundamentals - TCP/… applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, Service Desk, Team Leader, Windows 10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯

Automation and AI team. This is a key role supporting the delivery of our digital transformation strategy, with a focus on building scalable, secure, and user-centred solutions using Microsoft technologies. As part of Kent Polices commitment to innovation and public service, you will play a pivotal role in designing, developing, and delivering robust automation solutions using Power Apps … Power Automate, and related Microsoft 365 technologies. You will lead the technical implementation of our Centre of Excellence (CoE), establish governance frameworks, and ensure the secure and scalable deployment of automation workflows. Working closely with product owners, architects, and delivery partners, you will help shape our automation roadmap and mentor developers to build internal capability. Were looking … to help us deliver impactful, user-centred solutions that improve efficiency and service delivery. In your application, please evidence the following key skills and experience: Expert-level knowledge of Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse) Strong understanding of automation governance, security, and Centre of Excellence principles Experience integrating Power Platform with Microsoft 365 More ❯

points of contact for helpdesk requests and ensuring prompt, efficient service across a large multi-site campus. Responsibilities include diagnosing and resolving issues on Windows and Apple devices, supporting Microsoft 365 and Adobe Creative Cloud, assisting with AV systems, and helping maintain a robust and secure digital infrastructure. You will also play a key role in maintaining … professionalism, collaboration, and exceptional service. IT Support Technician - Requirements: First/second-line IT support experience Strong troubleshooting skills across Windows 10/11 and Apple OS Knowledge of Microsoft 365, Active Directory, Adobe Creative Cloud, and basic networking Excellent customer service and communication skills This is a full-time, year-round position with occasional rota-based More ❯

to support requests for hardware, software, and connectivity issues. Set up new users, install and configure IT equipment and software. Monitor systems and perform routine maintenance checks. Troubleshoot Windows, Microsoft 365, and network-related problems. Log incidents and escalate more complex issues when required. Deliver a proactive, helpful service to users across the organisation. What You Will … Need Working knowledge of Microsoft 365, Windows operating systems, and Active Directory. Basic networking experience (DNS, DHCP, TCP/IP, LAN/WAN). Hands-on hardware troubleshooting skills. A friendly, solutions-focused approach to support. Full UK driving licence and access to your own vehicle. It would also be helpful if you have: Around one year More ❯

MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 711), MS Server (20122019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls WatchGuard preferred), DHCP, DNS Active Directory, Antivirus, Printers MS Office …/365) Whats in it for you? This company looks after their team and genuinely values their people. Heres what you can expect: A people-first culture fair pay, annual salary reviews, Christmas bonuses, and cost-of-living adjustments when needed Flexibility supportive of life outside of work, including paid family leave days when needed Development paid training More ❯

MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 711), MS Server (20122019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls WatchGuard preferred), DHCP, DNS Active Directory, Antivirus, Printers MS Office …/365) Whats in it for you? This company looks after their team and genuinely values their people. Heres what you can expect: A people-first culture fair pay, annual salary reviews, Christmas bonuses, and cost-of-living adjustments when needed Flexibility supportive of life outside of work, including paid family leave days when needed Development paid training More ❯

experience, gained either in-house or as a field engineer. What You’ll Need: Previous experience as an IT Helpdesk Technician or IT Engineer Experience working with Cloud-based Microsoft systems and on-site Microsoft servers, with a strong working knowledge of Microsoft 365 A genuine passion for IT and technology Excellent communication and customer More ❯

in IT support, systems administration, or infrastructure roles, ideally including some team leadership or supervisory responsibility. Proven ability to support and guide IT team members. Strong technical knowledge of: Microsoft 365, Intune, and Azure AD/Entra ID administration * Windows 11, Windows Server, Android, macOS, iOS, and Linux server environments Networking technologies - VPNs, VLANs, Wi-Fi, and More ❯

Essential skills and experience: Previous experience working in a Managed Service Provider (MSP), ideally 2+ years Strong knowledge of Windows client and server operating systems Hands-on experience with Microsoft 365 and ideally Azure Good understanding of both wired and wireless networking (LAN/WAN) Strong troubleshooting skills with the ability to remain calm under pressure Excellent … communication skills with the ability to build relationships with clients Desirable extras: Microsoft certifications (e.g. MCSA, Azure Fundamentals) Educated to A-Level or above Full UK driving licence (essential) Ability to pass an enhanced DBS check The details Salary: £28,000 – £32,000 (depending on experience) Hours: Monday to Friday, 8:00am – 4:30pm Location: Office-based in Rochester More ❯

in a relevant field. Microsoft Proficiency: Certified in or strong working knowledge of Microsoft Server (installation, Active Directory, Remote Administration, Configuration, Security) and the Microsoft Office 365 Suite . Network & Security: Strong knowledge of VLANs, Firewalls, Fortinet, V-center, Backup solutions, and Anti-virus systems. Operating Systems: Proficiency in administering common operating systems ( Windows More ❯

platforms Experience scripting in PowerShell or similar Citrix (AppLayering \ DaaS \ VDI's \ Netscaler Load balancer) Experience with VMware (ESXi \ vCenter \ vSAN) Microsoft Exchange (2016/2019 Hybrid) , Office 365 Worked with Dell Servers & Blade hardware (Dell OME \ iDRAC) NetApp SAN storage or similar Backup Management Active Directory (Group Policy, DNS, DHCP, Hardening) \ Azure Entra AD Windows/ More ❯

Automation and AI team. This is a key role supporting the delivery of our digital transformation strategy, with a focus on building scalable, secure, and user-centred solutions using Microsoft technologies. As part of Kent Polices commitment to innovation and public service, you will play a pivotal role in developing, and delivering robust automation solutions using Power Apps, Power … Automate, and related Microsoft 365 technologies. You will support the technical implementation of our Centre of Excellence (CoE), and ensure the secure and scalable deployment of automation workflows. Working closely with other developers, product owners, architects, and delivery partners. Were looking for someone with technical expertise in the Power Platform, a strong understanding of automation governance and … security, and a collaborative mindset to help us deliver impactful, user-centred solutions that improve efficiency and service delivery. Essential Skills & Experience: Strong experience in Microsoft Power Platform (Power Apps, Power Automate, Dataverse) Proficiency in .NET development (C#, ASP.NET, Entity Framework) Understanding of JSON Solid understanding of automation governance and security Understanding and experience of the full software development More ❯

tools such as ConnectWise, BrightGauge, Rewst, and Hudu . What You Bring Essential: Proven IT project management experience within an MSP or IT services company. Strong technical grounding across Microsoft 365, Azure, networking, security, and hardware . Commercial awareness and experience managing budgets and margins. Confident in producing proposals, SOWs, and managing suppliers/vendors. Process-driven More ❯

will be working within a Windows based environment providing 1st and occasional 2nd line support to a wide range of end users and utilising Active Directory, Group Policies, Exchange, O365 and more. Key Requirements: - Be the first point of contact for customers who need to raise a technical issue Answering queries and resolving issues over the phone, email, and deskside More ❯

and internal teams What You'll Bring Hands-on experience with vehicle electrical systems (HGV experience preferred) Basic understanding of analogue/digital circuits and diagnostic tools Proficiency in Microsoft 365 and standard desktop applications Methodical, detail-oriented, and self-motivated approach Strong communication skills and a collaborative mindset Flexibility to travel and work beyond standard hours More ❯

upgrades Help ensure security, reliability, and smooth day-to-day operations What you'll bring Solid experience in an IT support or IT engineering role Knowledge of Windows environments, O365, networking basics and common troubleshooting methods A helpful, customer-focused approach and clear communication The ability to prioritise, take initiative and work well both independently and as part of a More ❯

upgrades Help ensure security, reliability, and smooth day-to-day operations What you'll bring Solid experience in an IT support or IT engineering role Knowledge of Windows environments, O365, networking basics and common troubleshooting methods A helpful, customer-focused approach and clear communication The ability to prioritise, take initiative and work well both independently and as part of a More ❯

B2B sales, ideally in MSP, IT services, telecoms, or tech Proven success in outbound/new business roles Confident speaking to business owners and decision-makers Good understanding of Microsoft 365, cloud services, cyber security, or managed IT (or the ability to learn quickly) Self-motivated, proactive, and resilient. Someone who drives their own activity A team More ❯

will lead a skilled team of engineers, balancing hands-on technical work with people leadership. Around two-thirds of your time will be spent resolving complex technical issues across Microsoft, networking, cloud, and cybersecurity technologies and the remainder focused on mentoring, process improvement, and driving service excellence. You will be the go-to escalation point for your team, ensuring … site visits. What We Are Looking For Proven leadership experience in IT support or service delivery, ideally within managed services or an MSP. Strong 3rd line technical background across Microsoft infrastructure, networking, cloud, and cybersecurity. Calm, structured approach to troubleshooting and escalation management. Excellent communicator with strong stakeholder management skills. Experience … working to SLAs, KPIs, and driving service improvements. Certifications such as Microsoft, Cisco, or ITIL would be beneficial, but not essential. Technical Toolkit Microsoft: Windows OS, Office 365, Active Directory, Server OS, VMware/Hyper-V. Networking & Security: TCP/IP, DNS, DHCP, VPNs, routers, switches, firewalls (WatchGuard ideal). Cloud & Cybersecurity: backup, antivirus, email security More ❯

will lead a skilled team of engineers, balancing hands-on technical work with people leadership. Around two-thirds of your time will be spent resolving complex technical issues across Microsoft, networking, cloud, and cybersecurity technologies and the remainder focused on mentoring, process improvement, and driving service excellence. You will be the go-to escalation point for your team, ensuring … site visits. What We Are Looking For Proven leadership experience in IT support or service delivery, ideally within managed services or an MSP. Strong 3rd line technical background across Microsoft infrastructure, networking, cloud, and cybersecurity. Calm, structured approach to troubleshooting and escalation management. Excellent communicator with strong stakeholder management skills. Experience … working to SLAs, KPIs, and driving service improvements. Certifications such as Microsoft, Cisco, or ITIL would be beneficial, but not essential. Technical Toolkit Microsoft: Windows OS, Office 365, Active Directory, Server OS, VMware/Hyper-V. Networking & Security: TCP/IP, DNS, DHCP, VPNs, routers, switches, firewalls (WatchGuard ideal). Cloud & Cybersecurity: backup, antivirus, email security More ❯

or multi-site environment and able to translate technical issues clearly for non-technical users. Essential Skills and Experience Microsoft Windows Server (2016–2022), roles and services Office 365 deployment, migration, and administration Active Directory (Local and Azure), Group Policy management Virtualisation (Hyper-V/VMware) PC deployment tools such as SCCM, MDT, or WDS Networking configuration More ❯

upgrade and maintain network, server, storage, and cloud platforms.Key Skills and Responsibilities: Extensive experience managing and enhancing Microsoft Active Directory domains in hybrid environments Hands-on expertise with M365/O365 setup, administration, and best practice implementation Proficient in deploying, managing, and maintaining Windows server and storage infrastructure. Experienced in platform backup and recovery strategy development and execution. Knowledgeable More ❯