1 to 25 of 30 Permanent Microsoft 365 Jobs in Kent

experienced MSP engineer who has become the person others turn to when an issue gets complicated? Are you comfortable troubleshooting across Microsoft 365, servers, networking, firewalls and cloud environments rather than specialising in just one area? Would you like to join a growing MSP where … experienced 3rd Line Support Engineer to strengthen their technical team. This is a senior, hands-on role supporting a varied client base across Microsoft cloud, infrastructure, networking and security. You will act as an escalation point for the wider support team, taking ownership of more complex technical issues that ...

ticketing system. Providing remote first-line technical support to customers using telephone and remote-access tools. Diagnosing and resolving common hardware, software, Microsoft 365, printing, and connectivity issues. Managing support tickets in accordance with agreed service levels and company procedures. Escalating incidents and service requests … progress of support requests. Creating, updating, and maintaining accurate ticket notes, technical documentation, and knowledge base articles. Assisting with user account administration, password resets, Microsoft 365 administration tasks, and endpoint support. Supporting the onboarding and offboarding of users in accordance with company procedures. Identifying recurring issues ...

currently working in IT support and ready to strengthen your technical skills? Do you enjoy troubleshooting across Microsoft 365, desktop, and user environments? Are you looking for an MSP where you can genuinely progress, not stay stuck on the same tickets? If so, this could … desk supporting a wide range of external clients. The environment is structured but fast-moving, and you will gain hands-on exposure across desktop, Microsoft 365, and core infrastructure support. This is an office-based role designed to support learning, knowledge sharing, and technical progression. What ...

will support the network, IT and communications infrastructure across sites throughout the South East. You'll troubleshoot LAN and WAN equipment, install hardware, support Microsoft 365 and Windows 11 environments, and assist with data and voice cabling. You will also coordinate third-party suppliers … infrastructure across multiple sites *Troubleshooting LAN, WAN, switches, routers and wireless access points *Installing and decommissioning laptops, desktops, printers, scanners and mobile devices *Supporting Microsoft 365 and Windows 11 environments *Assisting with data and voice cabling, termination and site interconnections *Acting as an escalation point for incidents ...

existing systems. Providing day-to-day IT support to users across the business. Installing, configuring and maintaining PCs, laptops, software and peripheral devices. Supporting Microsoft Windows, Microsoft 365, Active Directory and server environments. Troubleshooting hardware, software and network issues. Setting up new users, devices and system … detail. Good organisational skills and the ability to manage multiple priorities. Strong written communication skills. A genuine passion for IT and technology. Experience with Microsoft technologies including: Windows 10/11 Windows Server Microsoft 365 Active Directory Desirable Experience in any of the following would ...

notch support. You will have the opportunity to work with a variety of platforms and systems, including Windows, Mac OS, Google Workspace, Office 365, and cloud Wi-Fi solutions. Key Responsibilities Customer Support: Provide expert guidance to customers and resolve complex fault tickets within SLAs, ensuring customer satisfaction … adherence to timelines. Technical Troubleshooting: Diagnose and resolve issues related to desktops, networks, Wi-Fi, and cloud systems. Office 365 and Google Workspace Administration: Support the multiple customers that use Office 365 and Google Workspace within their ecosystem for email and collaboration tools. Requirements Gathering: Collaborate ...

both customer and business strategy.A major focus will be the continued development of the organisation's Cloud, Modern Workplace and Infrastructure strategy, particularly across Microsoft Azure public cloud, private cloud and hybrid cloud environments.Key Responsibilities Act as the senior Technical Authority, providing governance across architecture, cloud, infrastructure and Modern … roadmap and architectural standards. Lead the technical direction across Azure public cloud, private cloud, hybrid infrastructure and datacentre services. Provide strategic oversight of the Microsoft technology estate including Azure, Microsoft 365, Entra ID, Intune and Azure Virtual Desktop (AVD). Shape the organisation's Modern Workplace ...

internal digital transformation journey and seeking an experienced individual who has the gravitas to lead the future of our clients modern workplace technologies including M365, Azure, AI/Copilot, automation, security, identity and workplace transformation.This is a senior leadership position requiring someone who can operate as the organisation's technical … roadmap and architectural standards. Lead the technical direction across Azure public cloud, private cloud, hybrid infrastructure and datacentre services. Provide strategic oversight of the Microsoft technology estate including Azure, Microsoft 365, Entra ID, Intune and Azure Virtual Desktop (AVD). Shape the organisation's Modern Workplace ...

infrastructure improvements that make a real difference. Beyond day-to-day support, you'll have the opportunity to get involved in cyber security initiatives, Microsoft 365 projects, cloud technologies, infrastructure upgrades, and technical improvement projects , allowing you to continually expand your technical skillset. The business actively encourages … opportunities to develop your career, this is a fantastic opportunity. Required Skills: Experience working in a 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows Server & Active Directory Good networking knowledge including DNS, DHCP, VPNs, switching, routing, and firewalls Strong troubleshooting and problem-solving skills ...

more than traditional IT support. Youll work across a diverse range of client environments, resolving escalated technical issues while developing your knowledge across Microsoft 365, Windows Server, networking, cloud infrastructure, and cyber security technologies . Youll also have the opportunity to get involved with infrastructure improvements, cloud … technical development is taken seriously, this is an excellent opportunity. Required Skills: Experience working in a 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows Server & Active Directory Good networking knowledge including DNS, DHCP, VPNs, and firewalls Interest or experience in Cloud Infrastructure Strong troubleshooting ...

solving skills with excellent attention to detail. Ability to prioritise workloads and manage multiple tasks effectively. Strong written and verbal communication skills. Knowledge of Microsoft technologies including: Windows 10/11 Windows Server Microsoft 365 Active Directory Passion for IT and a proactive approach to learning ...

Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication ...

Looking For * A minimum of 18 months' experience within an MSP environment * Excellent understanding of Windows Desktop & Server environments * Proven knowledge of Microsoft 365 & Entra ID * Previous exposure to Intune managed devices * Proven understanding of networking concepts (DNS, DHCP) and hardware (routers, switches, firewalls, APs) * Good understanding ...

business Develop and implement solutions, using C# and .NET Produce reports from SQL Experience and skills required: Knowledge of MS systems such as Office, 365, Active Directory and Windows (10/11) Strong attention to detail and problem solving skills Good organisational skills and the ability to prioritise ...

gather further information. Resolve straightforward IT issues independently. Escalate more complex issues where required. Work through problems from ticket to solution. Support and troubleshoot Microsoft-based systems and infrastructure. Work with systems where solutions may not be immediately obvious. Develop technical, programming and problem-solving skills. Performing IT admin ...

business Develop and implement solutions, using C# and .NET Produce reports from SQL Experience and skills required: Knowledge of MS systems such as Office, 365, Active Directory and Windows (10/11) Strong attention to detail and problem solving skills Good organisational skills and the ability to prioritise ...

Attending customer locations to diagnose and resolve hardware, software, and network issues. Installing, configuring, and maintaining desktops, laptops, printers, mobile devices, and peripherals. Troubleshooting Microsoft 365, Windows operating systems, applications, and user access issues. Supporting Active Directory environments, including user account creation, permissions, and password resets. Resolving ...

resolving issues or escalating to our 2nd line team when needed What You'll Get You'll join an experienced, collaborative team working with Microsoft 365, Azure, Intune and HaloITSM, with plenty of variety across hardware, software and networking, and real scope to develop your skills ...

gather further information. Resolve straightforward IT issues independently. Escalate more complex issues where required. Work through problems from ticket to solution. Support and troubleshoot Microsoft-based systems and infrastructure. Work with systems where solutions may not be immediately obvious. Develop technical, programming and problem-solving skills. Performing IT admin ...

month after training completed (overtime paid) Experience/Knowledge/Skills 12-18 months experience in a 1st line technical support role Proficient in Office365 including Exchange online, Sharepoint, Teams, Intune, Entra SaaS/Cloud Based applications Antivirus Software ESET, McAfee or similar Basic Firewall knowledge Imaging Software Security Principles ...

hours support when required Requirements: Proven experience in a similar IT support or Managed Services role Strong knowledge of Windows operating systems, Active Directory, Microsoft 365, and networking principles Experience troubleshooting hardware, software, and network-related issues Experience using remote support tools and IT ticketing systems Excellent … with a customer-focused approach Full UK driving licence and willingness to travel between client sites Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are desirable but not essential. On-site Service Desk Engineer – Orpington - £30,000 to £35,000 per year – On-site ...

join a collaborative team with real influence over how our Service Desk operates, leading on escalations, working hands-on with Microsoft 365, Azure, Entra ID, Intune and networking kit including Meraki, Fortinet and Cisco, and helping shape our documentation, processes and service as we grow. ...

Maintain and update the renewals database, including products and contracts. Manage customer renewals and quotations for expiring products and services. Support the renewal of Microsoft 365 subscriptions and ensure these align with customer agreements. Manage warranty and licence renewals and proactively follow up outstanding renewals. Identify opportunities … attention to detail and good numerical/accuracy skills. A proactive, 'can-do' approach and the ability to solve problems effectively. Good knowledge of Microsoft Office applications. The ability to work under pressure, prioritise workloads and meet deadlines. A collaborative approach and the ability to work effectively across different ...

join our IT Security team. This role is focused on monitoring, investigating, and responding to security alerts across our environment using Rapid7 and Microsoft Defender platforms. The successful candidate will play a key role in maintaining and improving the organisation’s security posture by identifying threats, investigating potential compromises … proactively recommending security improvements. Key Responsibilities Monitor security systems including Rapid7 and Microsoft Defender on a 24/7 operational basis Investigate and respond to security alerts, incidents, and suspicious activity Analyse potential threats and determine whether systems have been compromised Conduct detailed investigations and provide clear documentation ...

helping to turn ideas into practical improvements. Responsibilities: Reviewing and improving business processes. Making sure systems such as Civica Cx, Advanced Financials, and Microsoft 365 are being used effectively. Working with colleagues to understand current challenges and develop solutions. Supporting the implementation of new processes, systems … improving business processes and delivering change. Good understanding of housing services, assets, compliance, and related regulations. Strong knowledge of Civica Cx, Advanced Financials, and Microsoft 365. Excellent communication and stakeholder management skills. A collaborative approach and the ability to build strong working relationships. Strong problem-solving skills ...