1st Line Support Analyst - Managed Services Office365, M365, Windows, Server, BackUp, Networking, DNS, DHCP, MS-900. My client is a small but established and growing IT services company with offices in Central London and Kent. Due to on-going success they have an immediate requirement for a 1st Line Support Analyst. As 1st Line Support Analyst you … will be a natural troubleshooter with a solid technical background in supporting technology such as Office365, M365, Windows, Server, BackUp, Networking, DNS, DHCP etc. Anyone with the or working towards the MS-900 certification would be a massive benefit. Along side your technical skills it is essential that the 1st Line Support Analyst has exceptional communication skills … you are within commuting distance as well as been flexible to occasionally travel to a client site if needed. 1st Line Support Analyst - Managed Services Office365, M365, Windows, Server, BackUp, Networking, DNS, DHCP, MS-900, Office365, M365, Windows, Server, BackUp, Networking, DNS, DHCP,, Office365, M365, Windows, Server, BackUp, Networking, DNS, DHCP More ❯
in a varied environment - we want to hear from you! Key Responsibilities Provide 3rd line support for users. Troubleshoot and maintain Windows Server environments (2012-2022). Administer Microsoft365 services, including Azure AD, InTune, SharePoint, and Exchange Online. Support and maintain Active Directory, both on-prem and in Azure. Configure and troubleshoot networking protocols (TCP/IP, DNS More ❯
Experience: Proven leadership of infrastructure teams (including off-shore). Deep expertise in Windows Server, VMware, AD, DNS, DHCP, Group Policy. Experience with Exchange (2016/2019 Hybrid), Office365, Azure, and PowerShell. Familiarity with Ivanti, Veeam, Citrix, Dell VxRail, NetApp, SQL clustering. Strong understanding of security tools (e.g. Rapid7, Crowdstrike). Excellent troubleshooting, documentation, and communication skills. More ❯
Stansted, Birchanger, Essex, United Kingdom Hybrid / WFH Options
Solus Accident Repair Centres
in the office. What do I need to know? Azure Power Platforms Entra ID Intune ITIL v4 Experience in a similar role would be advantageous A deep understanding of O365, Autopilot, Defender & SSO would be highly beneficial Qualifications Relevant Apprenticeship or higher education Any of the following qualifications would be advantageous: Microsoft Certified: Power Platform App Maker Associate Microsoft Certified More ❯
Windows Server platforms VMWare virtualisation technologies Be able to contribute to the 3rd level technical expertise across a Microsoft, Dell, and Citrix infrastructure. Exchange 2016/2019 Hybrid, Office365 and Azure AD PowerShell, including knowledge of scripting Understanding and expertise in security products and services Dell and Netapp hardware, including traditional 3-tier and HCI (VxRail/… Patch management Rapid 7 Experience of architecture/design principles An understanding of ITIL processes, including change and incident management Troubleshooting and analysis skills An understanding of networking essentials O365 configuration and support, including Exchange and Teams Experience in a technical support role within financial services sector Systems operations monitoring using PRTG or equivalent. Any of the following accreditations with More ❯
and delivering occasional user training sessions What Experience is Required 2+ years in a hands-on IT support role within a Microsoft-based environment Experience supporting Windows PCs, Office365, Azure, and networking technologies Strong customer service skills with a proactive and analytical approach to problem-solving Salary & Benefits Salary of £30,000 24 days holiday + bank More ❯
and optimise: Server infrastructure (Windows Server, virtualisation environments) Network devices (switches, routers, firewalls) IT security protocols and tools Storage systems Backup and disaster recovery systems Telephony (VoIP systems) Microsoft365 and Azure environments Personal Attributes: Self-motivated with a strong work ethic. Excellent communicator and collaborator across local and international teams. Organised and capable of managing multiple projects and More ❯
Technical experience with a basic understanding of Routers, Networks and VoIP Telephones. · Strong understanding of internal software and a thorough understanding of the IT infrastructure. · Proven knowledge of Microsoft365 and Entra ID · Familiarity with Azure infrastructure and services · Must have a customer focused attitude. Responsibilities: · Provide first line technical assistance and support to internal customers for hardware, software More ❯
qualifications such as CompTIA accreditations or Microsoft MCP/MCSE and have direct experience of working with common MSP tools and technologies, such as RMM solutions, Azure and Office365 as well as a demonstrable knowledge of market leading Cyber security solutions. Essential experience Proficient knowledge of Microsoft OS 7-10 and Windows Servers Azure AD, Active Directory … PowerShell, Windows Server & Hyper-V Office365 & Azure (excellent knowledge and management experience of SharePoint a must) MDM Solutions Networking concepts TCP/IP, DNS, DHCP, VPN, LAN,WAN,SAN,NAS Market leading Firewalls, Switches and Wi-Fi solutions Market leading Backup and recovery solutions Market leading Cyber security solutions. Microsoft Intune Good communication skills, both written and More ❯
and delivering infrastructure projects, such as deploying on-premises servers, managing Office365 tenant migrations, and configuring networks. Overseeing the day-to-day administration of the Microsoft365 suite, including SharePoint, Azure, Exchange Online, and Teams. Monitoring and maintaining servers, applications, and network hardware to ensure optimal performance and availability. Collaborating closely with internal teams and trusted … need? Minimum of 5 years' experience in a 3rd line IT support or infrastructure role. Deep understanding of Windows Server (2012-2025) and Windows OS support. Expertise in Microsoft365 Administration (Exchange, SharePoint, Azure). Hands-on experience with Active Directory and Azure AD. Strong networking knowledge including TCP/IP, DNS, DHCP, VPNs, VLANs. Experience with Cisco Meraki … you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Infrastructure, 3rd Line Support, Networking, Windows Server, Active Directory, Microsoft365, Azure, Hyper-V, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, ITIL, Project Delivery, Mentoring, Technical Support. More ❯
and delivering infrastructure projects, such as deploying on-premises servers, managing Office365 tenant migrations, and configuring networks. Overseeing the day-to-day administration of the Microsoft365 suite, including SharePoint, Azure, Exchange Online, and Teams. Monitoring and maintaining servers, applications, and network hardware to ensure optimal performance and availability. Collaborating closely with internal teams and trusted … need? Minimum of 5 years' experience in a 3rd line IT support or infrastructure role. Deep understanding of Windows Server (2012-2025) and Windows OS support. Expertise in Microsoft365 Administration (Exchange, SharePoint, Azure). Hands-on experience with Active Directory and Azure AD. Strong networking knowledge including TCP/IP, DNS, DHCP, VPNs, VLANs. Experience with Cisco Meraki … you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Infrastructure, 3rd Line Support, Networking, Windows Server, Active Directory, Microsoft365, Azure, Hyper-V, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, ITIL, Project Delivery, Mentoring, Technical Support. More ❯
and lead infrastructure upgrades, ensuring systems are reliable, secure, and future-ready. * Deliver 3rd line support across different locations * Lead IT infrastructure projects - servers, networking, Office365 migrations* Manage Microsoft365 (Exchange, SharePoint, Teams, Azure)* Support and enhance networking infrastructure (VPNs, VLANs, Meraki)* Monitor system performance and ensure optimal uptime* Collaborate with internal teams and third-party vendors* Document solutions … or senior infrastructure support role* Familiarity with ITIL frameworks and best practices* Proven ability to manage and support complex technical environments Preferred Technical Skills: * Windows Server (2012-2025)* Microsoft365 administration (SharePoint, Exchange Online, Azure)* Active Directory & Azure AD* Networking (TCP/IP, DNS, DHCP, VPNs, VLANs)* Cisco Meraki (switching, firewalls, wireless)* Hyper-V virtualisation* Windows desktop support Soft More ❯
Weavering, Maidstone, Kent, England, United Kingdom
Constant Recruitment Ltd
software, and networks Supporting user onboarding/offboarding Keeping customers updated and happy Learning as you go, with proper support around you Tech you’ll touch: Active Directory Office365 Windows OS Basic networking (IP, DNS, DHCP) If you’re looking for a role where you can grow, be supported, and actually enjoy coming to work this one More ❯
and document-fast and clean. Based at one HQ site, but some travelling to satellite offices in South East. What you'll do Troubleshoot Windows 10/11, Microsoft365 (Teams, SharePoint, Exchange), and on-prem AD/Azure AD. Image/deploy devices via Intune/Autopilot; handle joiner/mover/leaver tasks. Tackle networking basics (DNS … tickets end-to-end, hit SLAs, and keep crystal-clear comms. What you'll bring 2nd line/Field experience (MSP or multi-site is fine). Strong Microsoft365, AD/Azure AD, Intune, and networking fundamentals. Driver's licence, great people skills, cool head under pressure. 2nd Line/Field Engineer - 365/Servers/Networking More ❯
our UK sites, delivering robust solutions and driving IT projects forward. Key Responsibilities Provide 3rd line support across 8 locationsLead IT projects: server builds, Office365 migrations, network upgradesManage Microsoft365 (Exchange, SharePoint, Teams, Azure)Maintain and monitor systems, servers, and hardwareCollaborate with vendors and mentor junior IT staff What You’ll Bring 5+ years in 3rd line or senior … IT infrastructure roles? Expertise in Windows Server (2012–2025), Microsoft365, Azure AD? Knowledge of Cisco Meraki, Hyper-V, networking protocols? Strong problem-solving and communication skills? ITIL experience preferred Benefits Career development & trainingMedicash health planPension schemeGenerous holiday allowanceEmployee discounts & referral bonuses The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to More ❯
IT Support Analyst - 1st/2nd Line, AD/GP, O365 c.30k … IT Support Analyst/Helpdesk Support Analyst - 1st & 2nd Line Support, Win10/Win11, MS Office, Windows Server AD/GPo/AD Connect/Entra, MS Office365/MS Exchange, InTune/Endpoint Manager, LAN/Wireless/VPN, Permanent, Maidstone, Kent, £26k - £30k +Benefits. Well established Managed Services Provider (MSP) and Datacentre Ops company … need to be comfortable troubleshooting issues with additional software systems, connections and server comms issues, and be able to create users' accounts in Windows Server Active Directory & MS Office365 and manage both LAN and VPN connections; it is essential that you have previous experience of Active Directory as well as Office365 experience and can More ❯
Tunbridge Wells, Kent, Royal Tunbridge Wells, United Kingdom
Spectrum IT Recruitment
role. The company operate on a hybrid model typically involving 60% of the time in the office. Essential experience: 1+ years' experience as an Infrastructure/systems engineer Office365 Knowledge cloud solutions. Any knowledge of Azure would be advantageous Entra ID (Microsoft Identity technologies) Strong communication skills This is a great opportunity to join a well-established More ❯
Bromley, Kent, United Kingdom Hybrid / WFH Options
RM Education
Interactive Screens, Projectors and Audio/Visual Equipment. Basic wired and wireless networking and troubleshooting Image build and deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing systeme.g.ServiceNow would be More ❯
own transport is essential. Would you enjoy a hybrid role where you work from home at weekends and have your days off mid-week? Are you confident supporting Microsoft365, Windows Server, and networking technologies? Do you want to work for a well-established technology provider in the financial services sector? The Shift Pattern: Tuesday & Wednesday – Days off Thursday … to resolve technical issues, escalate where necessary, and keep accurate records in the ticketing system. Key Responsibilities: Provide technical support via phone, email, and occasionally on-site. Support Microsoft365, Active Directory, Azure AD, Intune, and VMware environments. Troubleshoot hardware, networking (DNS, DHCP, TCP/IP), and Windows issues. Escalate complex problems to subject matter experts. Manage user accounts … groups, and permissions. Work methodically through problems while keeping clients updated. Skills & Experience: Minimum 3 years in an IT support role with proven customer service skills. Strong Microsoft365 and Windows Server (2012+) experience. Networking knowledge (DNS, DHCP, TCP/IP). Advantageous: Microsoft certifications, MSP experience, Mac OS X support. Benefits: Competitive salary and contributory pension Generous holiday More ❯
pattern, Monday to Thursday which will involve some night shifts. The chosen candidate must have a background in 2nd/3rd line support gaining exposure to the following, Office365, Microsoft Azure, Active Directory and Networking (DNS, DHCP, TCP/IP) to be based in Sittingbourne paying up to £45,000 per annum. The shift patterns are Monday … systems during the Project phase Preparing documentation and presenting progress reports to customers following implementation. The candidate will be technically proficient in the following areas: Microsoft technologies, including Office365 Cloud, Exchange Online and SQL; experience of designing and implementing MS Azure/AWS would be advantageous Azure AD, Intune, Power Apps is a nice to have Server More ❯
pattern, Monday to Thursday which will involve some night shifts. The chosen candidate must have a background in 2nd/3rd line support gaining exposure to the following, Office365, Microsoft Azure, Active Directory and Networking (DNS, DHCP, TCP/IP) to be based in Sittingbourne paying up to £45,000 per annum. The shift patterns are Monday … systems during the Project phase Preparing documentation and presenting progress reports to customers following implementation. The candidate will be technically proficient in the following areas: Microsoft technologies, including Office365 Cloud, Exchange Online and SQL; experience of designing and implementing MS Azure/AWS would be advantageous Azure AD, Intune, Power Apps is a nice to have Server More ❯
Sevenoaks, Kent, England, United Kingdom Hybrid / WFH Options
Ashdown Group
A fantastic opportunity has arisen within a small but growing IT Consultancy. They are looking for an IT Support Engineer to join the team at the 2 nd line level supporting their mostly SME central and South-East London-based More ❯
Infrastructure Operations Specialist (M365 & Azure) to be a driving force in keeping our global systems running smoothly, securely, and efficiently. You'll be the go-to expert for Microsoft365 and Azure, ensuring our teams around the world have the tools they need to collaborate, innovate, and deliver extraordinary results. This isn't just an operational role - it's … business moving forward. The Role As an Infrastructure Operations Specialist, you'll provide third-line support across a range of IT infrastructure technologies, with a primary focus on Microsoft365 and Azure. You'll manage daily operations, tackle complex incidents, lead infrastructure improvements, and collaborate with engineering, security, and project teams to ensure our systems are resilient, compliant, and … the IT team. What We're Looking For Education & Experience: Bachelor's degree in Computer Science, Information Systems, or equivalent experience. 3-5 years' hands-on experience in Microsoft365 and Azure administration. Strong understanding of Active Directory, Azure AD/EntraID, and identity/access management. Experience in ITIL-based change and incident management processes. Skills & Certifications: M365More ❯
demonstrate leadership qualities. Designing/developing IT systems and planning IT implementation. Strong project management skills Strong understanding of IT infrastructure, systems, and landscapes including Microsoft Server, Hyper-V, M365 & Cybersecurity frameworks such as CIS. Strong understanding of data analysis, hardware/software and statistics. Ability to work with a range of stakeholders throughout the organisation. More ❯
demonstrate leadership qualities. Designing/developing IT systems and planning IT implementation. Strong project management skills Strong understanding of IT infrastructure, systems, and landscapes including Microsoft Server, Hyper-V, M365 & Cybersecurity frameworks such as CIS. Strong understanding of data analysis, hardware/software and statistics. Ability to work with a range of stakeholders throughout the organisation. More ❯