1 of 1 DemandTrendPermanent Performance Management Jobs in Kent

Us At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice. Celebrated as one of the 'Sunday Times UK's Best Places to Work, our culture at Henry … demands leadership and the ability to motivate your team to achieve various targets such as chat goals, customer satisfaction, NPS, and retention. What you'll do Provide effective line management for direct reports, including day-to-day operations and performance management. Support individuals in a non-judgmental manner, maintaining anti-discriminatory practices. Maintain key service levels and promptly … results that exceed customer expectations. Manage cases and backlog to meet service level agreements (SLAs) and prioritise customer needs. Motivate and inspire your team to exceed targets and key performance indicators (KPIs) while focusing on customer outcomes. Facilitate continuous staff development and recommend appropriate training to enhance customer service skills. Collaborate with seniors and development teams to efficiently resolve More ❯