4 of 4 Permanent Service Manager Jobs in Kent

Location: Hybrid Hours: 37.5 hours per week Pay: £21.60 per hour We are looking for a detail-oriented Customer Service Manager to oversee and manage customer service operations within our IT & Consultancy services company. This role focuses on effective management of customer enquiries and smooth coordination with our technical team to ensure excellent service delivery. … enquiries using CRM or ticketing systems Coordinate closely with the technical team to ensure accurate communication and seamless issue resolution Identify trends or recurring issues and contribute to continuous service improvement efforts Ensure adherence to company service standards and policies in all customer interactions Qualifications: Minimum of a degree in Management, Project Management, or a related field Proven … experience in customer service with an emphasis on operational management Strong organizational skills and attention to detail Excellent communication skills with the ability to convey technical information clearly to non-technical clients Ability to prioritize and manage multiple enquiries efficiently Self-motivated and comfortable working in a hybrid environment A problem-solving mindset and customer-focused approach Benefits: Competitive More ❯

Are you an experienced Service Delivery Manager based in the Kent area, looking to lead a high performing team to provide effective high-quality service, repair and installation works? This role is hybrid, offering the flexibility of working from site, office and home. We can Offer You: Competitive salary : Company van or vehicle allowance plus hybrid … access, mental health support, fitness programs, and more Training & Growth : Ongoing professional development to keep you at the top of your game Your Role: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts … Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through Supervisors, manage technical More ❯

IT Services Manager - Kent - £50,000 - 55,000 An exciting opportunity has arisen with a Kent business for an Infrastructure Lead with a strong hands-on approachtooversee the infrastructure of technical operations, managing a team of IT professionals, and developing strategic solutions to meet the technology needs. Role & Responsibilities Provide IT leadership and vision. Service Management: Ensure … IT operation of the IT technical department in alignment with the business objectives of the organisation. Manage and deliver IT services to meet the needs of the company, including service management, planning, and support processes. Provide technical knowledge to support, maintain and deliver on all IT projects and objectives. Oversee the planning, implementation, and tracking of specific short-term … Compliance: Ensure the security of the IT systems and data integrity by implementing up-to-date security measures and compliance policies. Required Skills Proven experience as an IT Manager with the ability to demonstrate leadership qualities. Designing/developing IT systems and planning IT implementation. Strong project management skills Strong understanding of IT infrastructure, systems, and landscapes including More ❯

IT Services Manager - Kent - £50,000 - 55,000 An exciting opportunity has arisen with a Kent business for an Infrastructure Lead with a strong hands-on approach to oversee the infrastructure of technical operations, managing a team of IT professionals, and developing strategic solutions to meet the technology needs. Role & Responsibilities Provide IT leadership and vision. Service … IT operation of the IT technical department in alignment with the business objectives of the organisation. Manage and deliver IT services to meet the needs of the company, including service management, planning, and support processes. Provide technical knowledge to support, maintain and deliver on all IT projects and objectives. Oversee the planning, implementation, and tracking of specific short-term … Compliance: Ensure the security of the IT systems and data integrity by implementing up-to-date security measures and compliance policies. Required Skills Proven experience as an IT Manager with the ability to demonstrate leadership qualities. Designing/developing IT systems and planning IT implementation. Strong project management skills Strong understanding of IT infrastructure, systems, and landscapes including More ❯