2 of 2 Permanent ServiceNow Jobs in Kent

configuration management, as well as excellent stakeholder management, communication, analytical, and problem-solving skills. Experience working with enterprise service management platforms such as ServiceNow would be advantageous. Applicants should hold a degree in Information Technology, Computer Science, or a related discipline, along with an ITIL v4 Foundation certification. A cloud ...

large retail store network. Use Fieldmotion to manage jobs, allocate workloads, and track engineer activity. Manage and update incidents and service requests through ServiceNow . Liaise closely with the Support Desk and Support Desk Manager to prioritise and coordinate work. Monitor SLA performance and ensure timely resolution of incidents. Produce … similar operational/project management role. Experience managing and scheduling field-based engineers, ideally across multiple locations. Familiarity with Fieldmotion and/or ServiceNow (or similar FSM and ticketing tools). Experience supporting retail or EPOS environments is highly desirable. Strong organisational and planning skills with the ability to manage ...