Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration – Including OS More ❯
will you need? * Previous experience in a senior IT support role with team leadership or mentoring responsibilities * Strong technical knowledge of Windows 10/11, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Intune * Experience managing user accounts and access via Active Directory, Azure AD, and Okta * Solid understanding of networking fundamentals - TCP/IP, DNS, DHCP, VPNs, and firewalls More ❯
IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 7–11), MS Server (2012–2019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls – WatchGuard preferred), DHCP, DNS Active Directory, Antivirus, Printers MS Office (2010/ More ❯
IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 711), MS Server (20122019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls WatchGuard preferred), DHCP, DNS Active Directory, Antivirus, Printers MS Office (2010/365) Whats More ❯
