install and maintain desktop and laptop PCs Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Essential Knowledge and Skills Strong expertise in supporting Windows based PC's and servers Windows Desktop (Enterprise) MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic … of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communicationskills, both written and verbal Ability to work independently and as part of a team Desirable Windows Server Firewalls (Checkpoint, PALO ALTO) Active Directory Basic Networking Telephony IT Security More ❯
Kidlington, Oxfordshire, South East, United Kingdom
Omega Resource Group
the Technical Support Analyst role would have: Strong expertise in supporting Windows based PC's and servers Windows Desktop (Enterprise) MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding … of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communicationskills, both written and verbal Ability to work independently and as part of a team A Qualification in IT (A+ or MCSE) Experience in a Technical support environment Able More ❯
Kidlington, Oxford Spires Park, Oxfordshire, United Kingdom
Omega Resource Group
the Technical Support Analyst role would have: Strong expertise in supporting Windows based PC’s and servers Windows Desktop (Enterprise) MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding … of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communicationskills, both written and verbal Ability to work independently and as part of a team A Qualification in IT (A+ or MCSE) Experience in a Technical support environment Able More ❯