Service Desk Manager / Service Desk Team Leader
- Hiring Organisation
- Prize Placements
- Location
- Kings Langley, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £55000 - £65000/annum Excellent Benefits / Hybrid
international sites Key technical skills/experience required: Proven experience in IT support or service desk roles, with leadership responsibility Strong understanding of IT service management frameworks such as ITIL Experience managing SLAs, KPIs, and reporting metrics Understanding of Windows-based infrastructure (e.g., Azure, ADUC, etc) Experience using workstation deployment ...