2 of 2 Permanent Onboarding Jobs in Kingston Upon Thames

Customer Success Manager on a hybrid basis (3 days in the office). You will manage a portfolio of corporate customers and lead onboarding, training and ongoing support to ensure clients extract real value from the product and service. You’ll work closely with commercial stakeholders to improve the customer ...

grows. Work closely with senior commercial stakeholders in a collaborative environment. What you’ll be doing Manage a portfolio of B2B corporate customers. Lead onboarding, training and ongoing customer-support conversations. Help clients understand how to get the most value from the product and service. Maintain a clear cadence … successful as a Customer Success Manager: Experience in Customer Success or client services or a customer-facing operational role. Confidence running video calls, onboarding sessions and platform walk-throughs. Strong organisation and the ability to manage multiple customer relationships at once. A proactive approach to spotting issues and helping customers ...