2 of 2 Permanent Service Delivery Jobs in Kingston Upon Thames

Line Support Customer Service Agent Annual Salary: Competitive Location: Kingston upon Thames, KT1 Job Type: Full-time, Hybrid Day-to-day of the role: Serve as the initial point of contact for partners, providing prompt and effective technical support to resolve queries and issues via our ticketing system … capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients. Collaborate with suppliers and internal teams to ensure efficient service delivery. Perform various administrative and ad hoc duties as required. Required Skills & Qualifications: Previous experience in a customer support role, preferably within a service ...

term ambitions. Working closely with senior stakeholders, including members of the Senior Leadership Group, you will gather requirements, develop detailed project specifications, and oversee delivery throughout the full project lifecycle. Responsibilities include establishing project budgets, creating delivery plans, and managing projects within the wider IT portfolio. Reporting … Project Team Manager, you will lead large-scale initiatives that drive transformational change across the University. The role places a strong emphasis on continuous service improvement, ensuring that new systems and services provide a high-quality experience for staff and students. Projects will often involve cloud-based technologies ...