3rd Line Support Analyst
- Hiring Organisation
- Sanderson Recruitment
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Glasgow. You will act as the highest level of technical escalation within the support function, tasked with diagnosing and resolving issues across infrastructure, cloud and networking as they arise. This is an excellent opportunity for a senior technical professional who enjoys troubleshooting challenging issues, driving continuous improvement and working … with modern cloud and data centre technologies. Key Responsibilities: Handling technical incidents and service requests. Resolving infrastructure, server, storage, virtualisation, and networking issues. Support and maintain cloud and hosted customer environments. Co-ordinating and owning support tickets, ensuring service levels are maintained Maintenance of core service platforms, including ...