6 of 6 Permanent Management Information System Jobs in Lanarkshire

offices worldwide, which consists of 282 officially designated Posts. Our UK-based staff work in King Charles Street, London, Abercrombie House in East Kilbride and in Milton Keynes. Information and Digital Directorate (IDD) is responsible for delivering the Foreign Secretary's ambition to make the FCDO the most technologically integrated and innovative foreign ministry globally. This means harnessing … digital, data, technology, IT security and information management to support the FCDO and UK Government partners on our platform to deliver our diplomatic, development and consular aims. All while keeping our people and information safe, especially from hostile actors. The work we do is varied - from historical analysis and library services to cyber protection … from information rights to global network management, from supporting staff in using the latest Microsoft toolsets, to creating corporate applications, harnessing AI and much more in line with the FCDO Digital, Data and Technology (DDaT) Strategy. The Directorate is made up of a wide range of talented staff and experts including specialist, contractors, home civil servants More ❯

offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us Our Information and Digital Directorate is responsible for delivering the Foreign Secretarys ambition to make the FCDO the most technologically integrated and innovative foreign ministry globally. This involves harnessing digital, data, technology … IT security and information management to deliver our diplomatic, development and consular aims while keeping our people and information safe and secure. We are currently looking for a Data Engineering leader with outstanding technical skills to improve the use of data to inform all our decision making, as well as leading our approach to … monitoring, and storage. This is demonstrated by your ability to plan, prioritise, and communicate your teams work effectively, balancing both long-term strategy and immediate demands. For more information on these skills, see the outline in Head of Data Engineering role in the Profession Capability Framework. We encourage applications from all communities, so that we reflect the very More ❯

repairs and printer repairs. Carry out IMAC projects with minimal supervision. May be required to train on new technologies, such as AV or Cisco. Comply with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Maintain a professional and presentable appearance at all times. Must hold a full UK manual driving … licence where required for the role. Respond promptly to any information requests from your line management. Be familiar with customer policies and processes, where applicable. Be approachable and open to training requirements related to the role. Maintain the skills and knowledge necessary to perform the role to the required standard. Embrace new technologies and adapt to change. Ensure More ❯

and learners alike. Problem solving to respond and close all support tickets or escalating when required. Becoming the business’s systems expert for Monday.com to support with task management and report creation. Utilise Dante Delegate Planner CRM to access, manage, and maintain up-to-date delegate information, supporting a data-driven approach to learner management. Communicate … courses and e-assessments. Utilising CITB systems including CITB ITC and CITB SSP for courses and online testing for delegates. Composing weekly reports to be sent to the Management Team. Desirable skills: National 5 in Administration and IT. Enthusiastic, confident, outgoing, and professional with excellent communication skills. High attention to detail with strong organisational and timekeeping abilities. Capable … scheme. Company staff benefits scheme. Career progression opportunities. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your More ❯

proactive and organised Service Desk Controller to join their team in Glasgow. This pivotal role involves coordinating and prioritising the workload of the engineering team, ensuring the efficient management of Work Order Numbers (WONs), and assisting in the achievement of contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). The ideal candidate will possess strong organisational … to quality and safety. Key Responsibilities Workload Coordination & Service Delivery Engineer Scheduling: Organise and prioritise the daily workload of the engineering team to meet customer deadlines. Work Order Management: Oversee the life cycle of WONs from initiation to closure, ensuring timely and accurate processing. Quality Assurance: Support the team in adhering to established procedures and quality standards. Team … Support & Communication Resource Allocation: Assess and balance the needs of customers and engineers in a dynamic environment. Backlog Management: Take ownership of the backlog within the allocated region, ensuring timely resolution. Issue Escalation: Alert the management team to any issues and assist in their resolution. Required Competencies Customer Service Orientation: Demonstrates an understanding of customer needs More ❯

their circumstances.?? Description As a Customer Account Manager you will be responsible for onboarding new customers while maintaining a high retention rate.? You will be accountable for the management of all customers referred directly to you, using a variety of communication platforms which allow you to engage with clients in a variety of ways. You will provide customers … with accurate information surrounding the debt solutions available to them based on their individual needs, offer best advice regarding their financial difficulties, and ensure they're fully informed when they make a decision.? You will be responsible for your individual KPIs, which will focus on customer outcomes and customer satisfaction. Receiving pre-qualified referrals from customers in financial … a strong can-do attitude * Exceptional communication skills, both verbal and written * Ability to engage with customers sincerely and empathetically? * Excellent negotiation and objection handling skills * Excellent time management, planning, and organisational skills * Capable of working independently and as part of a team * Passion for personal development * Adherence to regulatory frameworks and call quality expectations * KPI focused * IT More ❯