our Global IT team. In this role, you'll support stability, governance, and ongoing improvement of our Microsoft365 environment, acting as the escalation point for M365 issues and helping drive modern workplace adoption. You'll support users across more than 40 global sites, including the UK, US, France, Italy, and India, and work closely with a … join Costco and it will only cost you the annual fee. Objectives & Measurement: Key Responsibilities including but not limited to: MICROSOFT365 ADMINISTRATION & SUPPORT Resolve escalated M365-related tickets from local IT teams via Freshservice. Manage user lifecycle processes, including onboarding, offboarding, and license assignment. Monitor and communicate M365 service incidents and advisories. Perform regular tenant hygiene … and compliance-related requests. GOVERNANCE & CHANGE MANAGEMENT Adhere to ITIL-aligned change management processes. Document configurations, procedures, and knowledge base articles. Assist in audits and compliance reviews related to M365 services. Comply with all company health and safety policies and procedures, and contribute to maintaining a safe working environment. Measurements: Performance in this role will be assessed based on the More ❯
Ticket Management to an ITIL Standard Service-Now IaaS VMware Storage SAN, S3, Cloud BaaS VM, File Database, Network Configuration DRaaS Zerto, SRM Networking Cisco/Fortinet Monitoring Office365 This is a brilliant opportunity to join a very progressive tech company. Apply now for an immediate interview. More ❯
existing knowledge or experience of tax to apply, but we are looking for the following skills and personal qualities: A good level of computer literacy, including use of Office365 tools and some proficiency in Excel and Word. Able to analyse data and other information critically and make logical conclusions. An interest in solving IT issues. Confidence when More ❯
Personal User devices (including laptops, tablets, smart phones) • Shared devices (including collaboration audio visual tools and printers) • Internal Identity and directory services • Personal collaboration tools (including MicrosoftOffice365) • IT Service Desk • Assistive technology • Device and Infrastructure Management and Monitoring systems Creating high level solution designs, service designs and technical roadmaps, underpinning our Modern Workplace architecture, and … technologies. Modern identity tooling such as Active Directory, EntraID and CloudSync. • Hybrid Cloud Migration. • In room audio/visual conferencing and/or Intelligent Building IT integration. • Azure, AWS M365 experience/certification. • Working to or already have professional IT qualifications such as TOGAF, BCS or CITP. Behaviours We'll assess you against these behaviours during the selection process: Changing More ❯
