5 of 5 Permanent Root Cause Analysis Jobs in Lanarkshire

network availability, performance, and reliability across the estate • Support and implement new network technologies and project initiatives • Work closely with 3rd party vendors for root cause analysis and resolution • Maintain and produce technical documentation and implementation plans • Collaborate with global teams across multiple regions • Ensure compliance with ...

company. Responsibilities Co-ordination and Ownership of support tickets Liaising with 3rd party vendors and taking part in troubleshooting conference calls to perform root cause analysis on critical system issues Provision of second-line technical support to internal and external customers, maintaining service levels Performing daily health ...

Responsibilities Co-ordination and Ownership of escalations from 2nd line Liaising with 3rd party vendors and taking part in troubleshooting conference calls to perform root cause analysis on critical system issues Provision of 3rd line technical support to internal and external customers, maintaining service levels Performing daily ...

knowledge transfer to improve quality and internal expertise. Product Development and System Improvement Investigate issues raised by clients or internal teams and contribute to root cause analysis. Participate in the testing process, including regression testing and verification of new features and fixes. Cross-Team Collaboration and Support Liaise ...

knowledge transfer to improve quality and internal expertise. Product Development and System Improvement Investigate issues raised by clients or internal teams and contribute to root cause analysis. Participate in the testing process, including regression testing and verification of new features and fixes. Cross-Team Collaboration and Support Liaise ...