2nd Line IT Support Engineer
- Hiring Organisation
- Armstrong Talent Partners
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
performing line checks. Liaise with third-party providers such as BT Openreach for fault logging, updates, and coordination. Assist with user onboarding / offboarding, device setup, and routine maintenance. Maintain accurate documentation of incidents, resolutions, and system changes. What We're Looking For Proven experience … Line IT Support role, ideally within a Managed Service Provider (MSP). Windows Desktop & Server environments Active Directory, Group Policy Networking fundamentals (TCP / IP, DNS, DHCP, VPNs) Microsoft 365 and Azure administration Telecoms platforms: Gamma, Giacom, SIP Trunk Call Manager Ability to manage ...