2 of 2 Permanent Trend Analysis Jobs in Lanarkshire

doing as a Performance Analyst Developing and supporting network-wide data and BI improvement projects. Creating tools that enable root cause analysis and data visualisation. Delivering regular insights through daily, weekly, and monthly reporting to operations and executive stakeholders. Automating legacy reporting and championing Power BI adoption across … Building proactive systems and data infrastructure to support a high-performance culture. Providing strategic insights to optimise flow, improve service, and manage risk. Enhancing trend analysis and guiding teams with clear, actionable recommendations. Communicating performance updates and risks clearly and consistently. Responding quickly to changing demands and supporting ...

Reviews. ** Contributing to the wider Enterprise Service Management strategy and aligning Problem Management to the company's transformation journey. ** Driving proactive problem detection through trend analysis and close collaboration with technical teams. ** Owning and maintaining the Known Error Database (KEDB) and supporting knowledge sharing across the organisation. ** Facilitating … root cause analysis sessions and ensuring effective documentation. ** Producing KPI reports that highlight the value of strong Problem Management. ** Constantly pushing for continuous improvement across processes, tools, and ways of working. What You'll ideally Bring ** Several years of hands-on experience in Problem Management within IT. ** Strong Major ...