Are you a tech-savvy professional looking for your next challenge? Our client is on the hunt for an ApplicationsSupport Engineer to join their dynamic team in Manchester. The company supplies high street retail with houseware products and boasts a thriving eCommerce side to their business. What is The Job Doing: As an ApplicationsSupport … Experience Do I Need The ideal ApplicationsSupport Engineer will have: Experience in a warehouse or logistics environment A background in a similar systems or applicationsupport role Ability to manage multiple projects and priorities Our client is a leading supplier of houseware products to high street retailers and has a successful eCommerce division. They … are committed to innovation and excellence, making them a key player in the industry. If you're an ApplicationsSupport Engineer looking to make a significant impact in a thriving company, this could be the perfect opportunity for you. Apply now to join a team that values innovation and excellence. If you're interested in roles such More ❯
ApplicationSupport – 4 days remote per week Avanti Recruitment is partnering with a scaling tech business in Manchester to hire a Support Technician to join their small, close-knit support team. You’ll be supporting users of a bespoke software platform used across the e-commerce and logistics world. This isn’t a high … volume IT support desk; you’ll be providing 1st line support, resolving queries related to system logic, platform rules, and workflow behaviour. It’s a calm, logic-based role that suits someone who enjoys understanding how systems work and helping people fix things that don’t. The Role: • Supporting users via phone and email • Troubleshooting issues … with platform rules and configurations • Using a ticketing system and collaborating with developers • Occasional remote access to investigate client setups • Calm, professional, structured support, no frantic call centre vibe Who This Suits: • 1st line support with an interest in systems • Logical, methodical thinkers • Calm, structured communicators who don’t mind the odd tricky customer • Tech-savvy More ❯
Job Title: IT ApplicationSupport Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 + depending on experience What you’ll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with … for all IT activities Participate in On-Call and after hours’ maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and applicationsupport exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow … health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & ApplicationSupport team: Are you passionate about leveraging technology to drive business success? As a member of the ApplicationSupport Team, you will be at the heart of More ❯
Overview Provide advanced technical support for Gray Dawes Products operational products and ensure the smooth operation of our global travel technology. Responsibilities Support the business in achieving company & departmental SLAs & KPI's. Provide expert-level technical support to resolve complex application issues escalated from 1st and 2nd line support teams. Investigate major … report bugs, ensuring the delivery of high-quality end-product to customers. Create internal and external knowledge base articles that will be used to assist customers and other support team members Evaluate and escalate technical or customer related issues to internal stakeholders through timely communication of system issues and faults, ensuring the business is kept well informed and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Cathcart Associates Group Ltd
for a 3rd Line support engineer/infrastructure engineer to join our market leading SaaS client. This is a customer facing role supporting a range of bespoke applications, both hosted and on prem, where you will need demonstrable experience installing, migrating and configuring SaaS applications. Responsibilities Lead installations, upgrades, and configuration of bespoke solutions in client environments … coordinating closely with internal teams Act as a senior escalation point, providing expert level support and taking full ownership of advanced technical incidents Troubleshoot and resolve complex server, software, and compatibility challenges Build and maintain detailed documentation for processes, configurations, and deployments to support knowledge sharing Qualifications Experience troubleshooting complex issues in both an operational supportMore ❯