2 of 2 Permanent Backlog Management Jobs in Lancashire

role in translating business objectives into product roadmaps, prioritised backlogs and effective software delivery. The successful candidate will combine strong commercial awareness and stakeholder management skills with a practical, hands-on approach to product ownership. You will be comfortable challenging requirements, identifying opportunities for innovation and ensuring development activity … Responsibilities Product Ownership: Own and maintain product backlogs, priorities and roadmaps, ensuring development activity aligns with business objectives and delivers measurable value. Stakeholder Management: Work closely with senior leadership and operational teams to understand business needs, challenge existing processes and translate strategic objectives into clear product direction. Requirements Gathering ...

work with our Incident Lead, Problem Lead, and second- and third-line teams to achieve timely resolutions. You will contribute to effective knowledge management by keeping service documentation and knowledge articles accurate and up to date, sharing changes with Service Desk Engineers and promoting continuous learning across the team. … People, we are committed Essential criteria Leadership or supervisory experience in technical support or an IT service desk environment. Strongunderstanding of IT service management, including incident, request and problem management. Experience managing support demand while meeting agreed service levels and performance targets. Demonstrated ability to lead, coach and develop ...