4 of 4 Permanent CMDB Jobs in Lancashire

foundation. You must have hands-on experience building and customising: Incident, Request, Change, and Problem Management SLAs, approvals, notifications, and flows Service catalogue items CMDB-aligned processes Most platform workflows will anchor here. Customer Service Management (CSM) This role has a strong customer experience focus. You must have hands ...

ServiceNow modules (specifically ITSM and ITOM ). Hands-on Development: Writing clean, performant JavaScript , developing Service Portals, and creating sophisticated Workflows/Flow Designers. CMDB & Discovery: (High Priority) Owning the health of the CMDB. Configuring Discovery schedules , Service Mapping, and ensuring our infrastructure data (including Data Centre assets ...

Effective License Positions (ELP) for Tier 1 vendors (IBM, Oracle, Microsoft, SAP). Integration Leadership: Building and maintaining robust pipelines between Flexera and our CMDB (ServiceNow) , SCCM, and Cloud portals. SaaS & Cloud Growth: Helping the business transition into SaaS management and Cloud Cost Optimization (CCO) via Flexera One. What ...

Administer Change Management activities, including leading CAB meetings, managing RFCs, and maintaining the change schedule. Support development and maintenance of the Configuration Management Database (CMDB). Incident & Problem Management Coordinate rapid response to Major Incidents, ensuring timely communication and resolution. Facilitate postincident reviews and root cause analysis to prevent recurrence. ...