Major Incident Manager Lead
- Location
- Preston, England, United Kingdom
diverse portfolio of high-profile clients.In this role, you will lead and oversee the end-to-end major incident management process, ensuring swift resolution and minimal business impact. You will be a confident decision-maker and analytical problem solver, thriving in high-pressure environments. As the primary point … Major Incident Manager Lead, you will oversee and drive excellence across Major Incident, Change, and Problem Management processes, ensuring effective coordination, rapid resolution, and continuous improvement.* Lead and ensure delivery against all relevant operational processes and service obligations* Leverage tooling and technology to manage incidents, deliver timely communications ...