5 of 5 Permanent Customer Insight Jobs in Lancashire

Darwen (2-3 days a week on-site) This is an exciting opportunity to join a data-led organisation where customer insight is central to driving commercial performance and improving customer experience. THE COMPANY They are a growing, customer-centric organisation operating across a large network … ROLE As a Senior Marketing Analyst you will play a key role in shaping how data informs decision making across marketing, operations, and customer strategy, with a clear line of sight to business impact. Specifically, you can expect to be involved in the following: Analyse customer and transactional ...

Analyst Lancashire (Hybrid, 3 days in office) Up to £40,000 + Bonus + Benefits If you're passionate about conversion rate optimisation, digital customer experience, and using data to shape commercial decisions, this is an excellent opportunity to join a well-established eCommerce business. You'll play … role in driving online performance, influencing website improvements, and helping deliver a best-in-class customer journey through testing, insight, and experimentation. The Company This organisation is a recognised UK retail brand with a strong digital presence and a continued focus on enhancing the online customer experience. ...

offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference.HMRC is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC’s Chief Digital & Information Office (CDIO) Group that deliver in-house … teams: Collaborate with a multidisciplinary team, which could include user researchers, service designers, business analysis, and software engineers, to shape and build the product.User Insight Integration: Work with performance analysts and user researchers to gather customer insights on products for iteration and improvement.Develop and maintain the roadmap prioritise ...

Analyst £30,000 - £40,000 Lancashire (3 days a week in office) If you're passionate about Conversion Rate Optimisation and enjoy turning customer insights into measurable commercial impact, this is an excellent opportunity to take ownership of a growing CRO programme. You'll join a well-established ecommerce … business that is investing heavily in its digital capabilities, giving you the platform to influence website performance, customer experience, and revenue growth. THE COMPANY This organisation is a recognised leader within the retail sector, combining a strong digital presence with a customer-first approach. They are continuing ...

through testing, analysis and optimisation. Core Responsibilities for this CRO Analyst Implement and develop an ongoing CRO programme to improve website conversion performance. Analyse customer behaviour using heatmaps, user recordings, funnel analysis and other research tools. Identify testing opportunities and present recommendations to Design and Digital teams. Prioritise … initiatives using customer insights, analytics and commercial objectives. Coordinate A/B testing programmes from planning through to implementation and reporting. Collaborate with Product and Development teams on more complex optimisation projects. Core Experience for this CRO Analyst Role Previous experience within a CRO, eCommerce, Digital Analytics ...